Drivers
Manuals
Brochures
Wallpapers
FAQ
FAQ
Support Tickets
Warranty
RMA
Product Registration
 

 
 
Welcome to INFRASONIC website.
Support Tickets
Support > Tickets



Name Adam B
Date 08-05-2012 (Tue)
category Quartet
Serial No SMT070300254
Country GERMANY
E-mail adam.85@web.de
ㆍvote: 0  ㆍhit: 4469      
MIDI Input not working, receiving random packets
Dear SIMS Support team,

I am not able to attach any MIDI device to the input of my Quartet. Whenever i connect a device the input just goes crazy and seems to receive arbitrary packets. This happens for any device I connect, so i figure it has to be a problem with the Quartet itself. When i connect the Quartet MIDI OUT to Quartet MIDI IN the same thing happens. No application is sending any midi data but the device seems to receive a lot of random packets.

Is it a known problem for certain systems? Is my card broken?

My System:

WIN7 x64
AMD Phenom X6
Drivers 1.24.10 and 1.25.02
 
name icon Balint
2012-06-11 08:36
Dear Adam,

Thank you for contacting us.
This is definitely a unique problem for any system.
A hardware failure can not be excluded, but I would not go so far right away.
Have you experienced any other strange behavior of Quartet, which you may find strange?
Have you tested another MIDI cable or Quartet itself in another computer?
Could you please check, if the breakout cable is connected tight and securely?
Which software are you using to detect the random packets?
FYI: MIDI OX is a great freeware application to take an in-depth look at the messages.
I shall be pleased to provide further assistance if it is required.
Thank you.

Best Regards,
SIMS Corp.
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
92 Quartet Quartet Driver for Windows 10-64 distorted output 2017-09-01 169
91 Quartet Screen of death 2016-10-12 2924
90 Quartet Have a trouble, some parts is burn. 2016-09-25 3248
89 Quartet Broken I/O cable 2016-06-29 2803
88 Quartet Free Mixer [1] 2016-02-16 3392
87 Quartet Driver issue 2016-01-21 3747
86 Quartet Quartet pci-e comparable? 2015-12-05 4554
85 Quartet music with a noise, run MEMTEST normal? 2015-11-03 5582
84 Quartet Quartet makes noises like clicks and pops in output [6] 2015-09-28 5229
83 Quartet random crackle [3] 2015-08-17 6705
82 Quartet Problem with Quartet drivers 1.25.04 [3] 2015-07-29 5953
81 Quartet NOISES ON QUARTET 2015-06-15 5621
80 Quartet Quartet in Mac OS 2015-03-30 5657
79 Quartet A final quartet driver for Windows?? [1] 2015-01-12 5857
78 Quartet Erternal I/O Cable - broken 2015-01-04 6056
77 Quartet Quartet driver 1.24 reset and BSODs 2014-12-31 5822
76 Quartet Quartet no input signal with cheap headset mic [1] 2014-11-20 5412
75 Quartet windows 8.1 2014-11-02 5164
74 Quartet QUARTET ACCIDENT 2014-10-06 5253
73 Quartet win7 x64 crashing using infrasonic Quartet [4] 2014-06-30 6214
12345
 

Copyright © 2017, SIMS Corp. All Rights Reserved / Mail: tech1@simsaudio.com Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]