Drivers
Manuals
Brochures
Wallpapers
FAQ
FAQ
Support Tickets
Warranty
RMA
Product Registration
 

 
 
Welcome to INFRASONIC website.
Support Tickets
Support > Tickets



Name Al
Date 17-12-2011 (Sat)
category Quartet
Serial No SMT070600511
Country New Zealand
E-mail agw1980@hotmail.com
ㆍvote: 0  ㆍhit: 3058      
Occasional crackling audio on cold boot
The last driver update has been running great so far besides one problem which happens on occasion.
If the PC has been shutdown for a day or so, then power it up, there will be a crackle in the audio.

The crackling will stop if I restart the computer.

This happened with the previous CPU, RAM motherboard combo which was a AMD Opteron 180, Foxconn NF4SK8AA-EKRS and 2GB of Patriot memory under XP

I am now running an Intel Core 2 Q6600, P5N32-E Sli, 4GB Corsair XMS2 under XP.

Also when will a manual update be released for the new Quartet control panel explaining it's functions and purposes?
 
name icon Balint
2012-07-08 08:05
Dear Al,

Thank you for contacting us.
The driver issue has been addressed in the latest revision as well as the manual has been updated, which is available at the direct link below:
http://simsaudio.co.kr/sims_infrasonic/bbs/docs/manuals/quartet_manual_eng_v3.0_D111128_pub.zip
Thank you for allowing us to be of service to you.

Best Regards,
SIMS Corp.
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
87 Quartet Driver issue 2016-01-21 118
86 Quartet Quartet pci-e comparable? 2015-12-05 473
85 Quartet music with a noise, run MEMTEST normal? 2015-11-03 1150
84 Quartet Quartet makes noises like clicks and pops in output [5] 2015-09-28 1279
83 Quartet random crackle [3] 2015-08-17 1967
82 Quartet Problem with Quartet drivers 1.25.04 [3] 2015-07-29 2699
81 Quartet NOISES ON QUARTET 2015-06-15 2641
80 Quartet Quartet in Mac OS 2015-03-30 2517
79 Quartet A final quartet driver for Windows?? [1] 2015-01-12 2967
78 Quartet Erternal I/O Cable - broken 2015-01-04 2973
77 Quartet Quartet driver 1.24 reset and BSODs 2014-12-31 2878
76 Quartet Quartet no input signal with cheap headset mic [1] 2014-11-20 2907
75 Quartet windows 8.1 2014-11-02 2749
74 Quartet QUARTET ACCIDENT 2014-10-06 3090
73 Quartet win7 x64 crashing using infrasonic Quartet [4] 2014-06-30 3472
72 Quartet Quartet unavailable under Windows XP Mode virtualization 2014-06-12 2718
71 Quartet Redirecting outputs cause distortion on Quartet 2014-04-22 2753
70 Quartet Quartet ASIO driver seems to report wrong latencies to DAWs 2014-04-13 2584
69 Quartet BSODs on Windows 8.1 64bit 2014-03-10 2499
68 Quartet Infrasonic Quartet stable driver release [2] 2014-02-23 3455
12345
 

Copyright © 2016, SIMS Corp. All Rights Reserved / Mail: tech1@simsaudio.com Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]