Drivers
Manuals
Brochures
Wallpapers
FAQ
FAQ
Support Tickets
Warranty
RMA
Product Registration
 

 
 
Welcome to INFRASONIC website.
Support Tickets
Support > Tickets



Name Sergey
Date 21-02-2012 (Tue)
category Quartet
Serial No smc100900458
Country Russia
E-mail anker@sibmail.com
ㆍvote: 0  ㆍhit: 1412      
cllicks and sudden disappering of sound
Good day!
I have Win7 x64, intel Core i3, motherboard  ASRock H55M-LE.
I have constant clicks in the right channel (when using all the types of drivers) and sometimes the sound suddenly disappears. After restarting OS the problems solves. Reseting the sound card into another slots doesn't change anything.

 
name icon Balint
2012-07-08 04:31
Dear Sergey,

Thank you for contacting us.
This seems to be a particularly strange issue, I'm sorry for the inconvenience.
Since only one channels is affected, I would exclude IRQ or DPC latency problems.
Could you tell me the routing of your channels in FREE Mixer?

Please install the latest driver V1.24.10 and next time you are experiencing constant clicks in the right channel, please route the problematic right channel to the good left channel in FREE Mixer and let me know the results. You can do this by connecting WDM OUT 2 or ASIO OUT 2 (depending on your audio source) to LINE OUT 1 or 3 (also depending on your setup).
I'm looking forward to your feedback and thank you for your co-operation.

Best Regards,
SIMS Corp.
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
74 Quartet QUARTET ACCIDENT 2014-10-06 66
73 Quartet win7 x64 crashing using infrasonic Quartet [2] 2014-06-30 302
72 Quartet Quartet unavailable under Windows XP Mode virtualization 2014-06-12 184
71 Quartet Redirecting outputs cause distortion on Quartet 2014-04-22 503
70 Quartet Quartet ASIO driver seems to report wrong latencies to DAWs 2014-04-13 315
69 Quartet BSODs on Windows 8.1 64bit 2014-03-10 528
68 Quartet Infrasonic Quartet stable driver release [2] 2014-02-23 759
67 Quartet Can't get a mic signal 2013-11-19 701
66 Quartet Erternal I/O Cable 2013-11-16 603
65 Quartet Plastic nuts for TRS jack sockets 2013-11-02 569
64 Quartet v1.25.04 and DPC latency [1] 2013-10-23 1992
63 Quartet Quartet and windows mixer [2] 2013-09-27 925
62 Quartet Mic Input Quartet [1] 2013-08-09 656
61 Quartet Transistor broken off - is it safe to plug the card in the PCI slot? [3] 2013-08-01 805
60 Quartet External Control USB Quartet [2] 2013-07-22 651
59 Quartet Linea de microfono danada [1] 2013-06-01 845
58 Quartet Windows 8 unstable drivers 1.25.04 [6] 2013-05-26 1994
57 Quartet Channels names [1] 2013-04-02 810
56 Quartet Clicks/Crackles at Win starup, Samplerate/Latency issues [2] 2013-03-31 2925
55 Quartet VB Out doesn't works correctly [3] 2013-03-08 11057
1234
 

Copyright © 2014, SIMS Corp. All Rights Reserved / Mail: tech1@simsaudio.com Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]