Support Tickets
Product Registration

Welcome to INFRASONIC website.
Support Tickets
Support > Tickets

Name Adam B
Date 08-05-2012 (Tue)
category Quartet
Serial No SMT070300254
ㆍvote: 0  ㆍhit: 3119      
MIDI Input not working, receiving random packets
Dear SIMS Support team,

I am not able to attach any MIDI device to the input of my Quartet. Whenever i connect a device the input just goes crazy and seems to receive arbitrary packets. This happens for any device I connect, so i figure it has to be a problem with the Quartet itself. When i connect the Quartet MIDI OUT to Quartet MIDI IN the same thing happens. No application is sending any midi data but the device seems to receive a lot of random packets.

Is it a known problem for certain systems? Is my card broken?

My System:

WIN7 x64
AMD Phenom X6
Drivers 1.24.10 and 1.25.02
name icon Balint
2012-06-11 08:36
Dear Adam,

Thank you for contacting us.
This is definitely a unique problem for any system.
A hardware failure can not be excluded, but I would not go so far right away.
Have you experienced any other strange behavior of Quartet, which you may find strange?
Have you tested another MIDI cable or Quartet itself in another computer?
Could you please check, if the breakout cable is connected tight and securely?
Which software are you using to detect the random packets?
FYI: MIDI OX is a great freeware application to take an in-depth look at the messages.
I shall be pleased to provide further assistance if it is required.
Thank you.

Best Regards,
SIMS Corp.







No Category     Subject Date Hit
205 Windy6 dead after upgrade firmware 2016-04-22 17
204 UAX2 Windows 10 won't recognize my UAX2 2016-04-08 22
203 M49 M49 mapping 2016-03-22 50
202 UAX2 Drivers issue 2016-02-27 97
201 Quartet Free Mixer [1] 2016-02-16 339
200 Quartet Driver issue 2016-01-21 939
199 Amon Amon Infrasonic Windows 10 2016-01-11 1049
198 Amon protection mode Blow5D 2015-12-26 1181
197 Amon Installing AMON SE USB audio interface 2015-12-07 1548
196 Quartet Quartet pci-e comparable? 2015-12-05 1635
195 UAX2 문제해결 부탁드립니다 ㅜㅜ 2015-11-19 1184
194 Quartet music with a noise, run MEMTEST normal? 2015-11-03 2407
193 Quartet Quartet makes noises like clicks and pops in output [5] 2015-09-28 2032
192 Amon infrasonic amon alsa driver 2015-09-06 2064
191 Quartet random crackle [3] 2015-08-17 3236
190 Quartet Problem with Quartet drivers 1.25.04 [3] 2015-07-29 3497
189 Quartet NOISES ON QUARTET 2015-06-15 3397
188 M49 M49 stops working [1] 2015-05-02 2211
187 M49 M49 Keyboard doesn't work on WIN7 64 BIT ..why?? [1] 2015-05-01 2341
186 UFO Driver not remembering latency adjustment 2015-04-11 1988

Copyright © 2016, SIMS Corp. All Rights Reserved / Mail: Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]