Support Tickets
Product Registration

Welcome to INFRASONIC website.
Support Tickets
Support > Tickets

Name Adam B
Date 08-05-2012 (Tue)
category Quartet
Serial No SMT070300254
ㆍvote: 0  ㆍhit: 4602      
MIDI Input not working, receiving random packets
Dear SIMS Support team,

I am not able to attach any MIDI device to the input of my Quartet. Whenever i connect a device the input just goes crazy and seems to receive arbitrary packets. This happens for any device I connect, so i figure it has to be a problem with the Quartet itself. When i connect the Quartet MIDI OUT to Quartet MIDI IN the same thing happens. No application is sending any midi data but the device seems to receive a lot of random packets.

Is it a known problem for certain systems? Is my card broken?

My System:

WIN7 x64
AMD Phenom X6
Drivers 1.24.10 and 1.25.02
name icon Balint
2012-06-11 08:36
Dear Adam,

Thank you for contacting us.
This is definitely a unique problem for any system.
A hardware failure can not be excluded, but I would not go so far right away.
Have you experienced any other strange behavior of Quartet, which you may find strange?
Have you tested another MIDI cable or Quartet itself in another computer?
Could you please check, if the breakout cable is connected tight and securely?
Which software are you using to detect the random packets?
FYI: MIDI OX is a great freeware application to take an in-depth look at the messages.
I shall be pleased to provide further assistance if it is required.
Thank you.

Best Regards,
SIMS Corp.







No Category     Subject Date Hit
219 UFO Can't install the UFO driver on PC 2018-04-03 71
218 Amon driver trouble [1] 2018-02-13 97
217 UFO Blow 5D Cutoff 2017-09-10 226
216 Quartet Quartet Driver for Windows 10-64 distorted output 2017-09-01 336
215 Deux DEUX cannot be detected by MacBook 2017-06-28 261
214 Amon Problems with usb drivers amon infrasonic 2017-06-27 417
213 UAX2 Mac Sierra Drivers [1] 2016-12-03 3187
212 Windy6 My windy 6 It turns, but does not recognize the driver. connects and reconnects devices says, does n.. 2016-10-12 2050
211 Quartet Screen of death 2016-10-12 3111
210 Quartet Have a trouble, some parts is burn. 2016-09-25 3521
209 Amon Amon not found in macos sierra [5] 2016-09-23 5739
208 UFO UFO Driver & Soft Win10 2016-07-14 2378
207 Quartet Broken I/O cable 2016-06-29 3040
206 Windy6 windy6 el capitan mac os x 2016-05-28 2202
205 Windy6 dead after upgrade firmware 2016-04-22 2649
204 UAX2 Windows 10 won't recognize my UAX2 2016-04-08 2867
203 M49 M49 mapping 2016-03-22 2795
202 UAX2 Drivers issue 2016-02-27 2945
201 Quartet Free Mixer [1] 2016-02-16 3711
200 Quartet Driver issue 2016-01-21 4110

Copyright © 2018, SIMS Corp. All Rights Reserved / Mail: Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]