Support Tickets
Product Registration

Welcome to INFRASONIC website.
Support Tickets
Support > Tickets

Name Adam B
Date 08-05-2012 (Tue)
category Quartet
Serial No SMT070300254
ㆍvote: 0  ㆍhit: 2230      
MIDI Input not working, receiving random packets
Dear SIMS Support team,

I am not able to attach any MIDI device to the input of my Quartet. Whenever i connect a device the input just goes crazy and seems to receive arbitrary packets. This happens for any device I connect, so i figure it has to be a problem with the Quartet itself. When i connect the Quartet MIDI OUT to Quartet MIDI IN the same thing happens. No application is sending any midi data but the device seems to receive a lot of random packets.

Is it a known problem for certain systems? Is my card broken?

My System:

WIN7 x64
AMD Phenom X6
Drivers 1.24.10 and 1.25.02
name icon Balint
2012-06-11 08:36
Dear Adam,

Thank you for contacting us.
This is definitely a unique problem for any system.
A hardware failure can not be excluded, but I would not go so far right away.
Have you experienced any other strange behavior of Quartet, which you may find strange?
Have you tested another MIDI cable or Quartet itself in another computer?
Could you please check, if the breakout cable is connected tight and securely?
Which software are you using to detect the random packets?
FYI: MIDI OX is a great freeware application to take an in-depth look at the messages.
I shall be pleased to provide further assistance if it is required.
Thank you.

Best Regards,
SIMS Corp.







No Category     Subject Date Hit
188 M49 M49 stops working 2015-05-02 19
187 M49 M49 Keyboard doesn't work on WIN7 64 BIT ..why?? 2015-05-01 21
186 UFO Driver not remembering latency adjustment 2015-04-11 26
185 Quartet Quartet in Mac OS 2015-03-30 48
184 Windy6 Windy 6 windows 8.1 drivers 2015-03-07 81
183 Amon driver for win|7/8 86/64 [1] 2015-02-23 101
182 Quartet A final quartet driver for Windows?? [1] 2015-01-12 224
181 Quartet Erternal I/O Cable - broken 2015-01-04 130
180 Quartet Quartet driver 1.24 reset and BSODs 2014-12-31 170
179 Amon persistent problems 2014-12-05 169
178 Quartet Quartet no input signal with cheap headset mic 2014-11-20 192
177 Amon Minor prob: register tray icon fail 2014-11-09 274
176 Quartet windows 8.1 2014-11-02 269
175 Quartet QUARTET ACCIDENT 2014-10-06 360
174 Amon Can't download Mavericks beta drivers [1] 2014-07-07 482
173 Windy6 Loud snubs and disabled line-in record 2014-07-03 370
172 Quartet win7 x64 crashing using infrasonic Quartet [2] 2014-06-30 931
171 Quartet Quartet unavailable under Windows XP Mode virtualization 2014-06-12 443
170 Amon Headphones Output problem 2014-06-11 462
169 M49 Mapping Transpose FL STUDIO 2014-06-04 522

Copyright © 2015, SIMS Corp. All Rights Reserved / Mail: Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]