Drivers
Manuals
Brochures
Wallpapers
FAQ
FAQ
Support Tickets
Warranty
RMA
Product Registration
 

 
 
Welcome to INFRASONIC website.
Support Tickets
Support > Tickets



¤ýName Sebastian Blanc
¤ýDate 22-01-2011 (Sat)
¤ýcategory Amon
¤ýSerial No SMK071100669
¤ýBrand Argentina
¤ýModel disenolp@gmail.com
¤ývote: 0  ¤ýhit: 19947      
HI-Z problem
The problem of HI-Z input happened again yesterday Went well, but now re-enter my guitar with high gain, which may be the problem? My AMON is out of warranty, bought it about 2 years. I'm from Argentina, I can prove something to solve the problem. I tell them also that the peak light does not turn on my record AMON but even down to zero gain, saturated (in nuendo is clearly seen as saturated signal). Use a translator to send the message, sorry if a bit confusing.

**************************************************
Now I'll tell you what I do, unplug the USB cable from the AMON and reconnected and the problem seems solved. But I am concerned, never happened before, so I guess I have a problem with my AMON. What do you recommend? Send the board for repair is not an option, postings from my country are very expensive.

Thanks for your reply. Greetings.


En espeañol:
El problema de la entrada HI-Z volvio a ocurrir, ayer andubo bien, pero hoy vuelve a entrar con mucha ganancia mi guitarra, cual puede ser el problema? Mi AMON ya está fuera del periodo de garantía, la compré hace 2 años aproximadamente. Soy de Argentina, puedo probar algo para solucionar el problema. Les cuento además, que la luz de pico no se prende en mi AMON pero al grabar incluso bajando la ganancia a cero, satura (en el nuendo se ve claramente como la señal satura).  Use un traductor para enviarles el mensaje, perdon si es un poco confuso.

Ahora les cuento lo que acabo de hacer, desenchufe el cable USB de la AMON y la volvi a conectar y el problema parece solucionado. Pero me preocupa, nunca antes habia pasado, asi que supongo que tengo un problema con mi AMON. Qué me recomiendan? Enviarles la placa para su reparación no es una opcion, los envios desde mi pais son muy caros.

 
name icon °ü¸®ÀÚ
2011-03-22 07:29
Dear Sebastian,

Thank you for your patience, it¡¯s much appreciated.
In the support thread you mentioned that disconnecting the USB cable solves the problem. Does it truly always solve the high input gain problem?
If it was only a coincidence and there¡¯s a hardware failure still involved, it might be possible to replace the broken potentiometer locally for a reasonable price.
I'm looking forward to your feedback and I shall be pleased to provide further assistance if it is required.
Thank you for allowing us to be of service to you.

Best Regards,
Balint M.
SIMS Corp.
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
245 Deux SIMS Corp. Infrasonic Deux AV/C Audio [8] 2013-10-17 38615
244 Quartet cubase latency compensation does not work [3] 2011-03-19 33973
243 Quartet VB Out doesn't works correctly [3] 2013-03-08 32982
242 Amon Amon Infrasonic Windows 10 [10] 2016-01-11 21638
241 Amon Amon not found in macos sierra [5] 2016-09-23 21559
240 Quartet Clicks/Crackles at Win starup, Samplerate/Latency issues [2] 2013-03-31 20461
239 UAX2 UAX2 driver for MacOS Lion [1] 2012-05-31 20372
238 Amon HI-Z problem [1] 2011-01-22 19947
237 Quartet v1.25.04 and DPC latency [1] 2013-10-23 18631
236 Quartet random crackle [3] 2015-08-17 18168
235 M49 My Windows 7 64 does not recognize the controller [6] 2012-10-30 17705
234 Quartet Drivers in windows 7 64bit [1] 2011-09-27 17011
233 Quartet Quartet v1.24.04 mixer misprint [2] 2011-03-19 16466
232 Quartet Driver issue 2016-01-21 16195
231 Quartet Have a trouble, some parts is burn. 2016-09-25 15901
230 Quartet music with a noise, run MEMTEST normal? 2015-11-03 15565
229 Quartet Quartet driver 1.24 reset and BSODs 2014-12-31 15548
228 Quartet Quartet no input signal with cheap headset mic [1] 2014-11-20 15275
227 Quartet Windows 8 unstable drivers 1.25.04 [7] 2013-05-26 15071
226 Quartet Infrasonic Quartet latest drivers constant CPU usage [1] 2010-11-28 14953
12345678910,,,13
 

Copyright © 2024, SIMS Corp. All Rights Reserved / Mail: tech1@simsaudio.com Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]