Drivers
Manuals
Brochures
Wallpapers
FAQ
FAQ
Support Tickets
Warranty
RMA
Product Registration
 

 
 
Welcome to INFRASONIC website.
Support Tickets
Support > Tickets



¤ýName Christian
¤ýDate 14-06-2011 (Tue)
¤ýcategory Quartet
¤ýLink#1 w6p6cm.png (Down:705)
¤ýSerial No SMC123456789
¤ýCountry Germany
¤ýE-mail kronkarp@gmail.com
¤ývote: 0  ¤ýhit: 12411      
GUI bug

Hello,

first of all, sorry, this is not my serial number, but I don't have the time right now to look for the package or open up my computer, but I have an Infrasonic Quartet.
When I install a driver with the new GUI, there is a horrendous display problem, check out my screenshot:
http://i52.tinypic.com/w6p6cm.png
It seems like the original GUI is just a picture, and the "real" buttons are placed somewhat to the lower left of the original button position. As you can imagine it's almost impossible for me to make any adjustments in this GUI, especially since some buttons seem to be out of the boundaries of the window.
I have installed the most recent graphics driver for my Nvidia 8800GTS 512, I'm running Windows 7 64 Professional.
Everything else on my computer works and looks good, it's only this GUI that's wrong.
 
name icon Admin
2011-07-27 12:14
Dear Christian,

Thank you for contacting us and for purchasing our product.
This GUI error could have happened due to the decreased DPI resolution of your desktop.
This issue has been addressed in the latest driver update, please find the direct link below for your convenience:
http://simsaudio.co.kr/sims_infrasonic/bbs/board.php?board=driver01&command=body&no=43&command=item&exe=download&clmkey=ufile1&no=43&file=ISQUARTET_V1.24.10_XPVISTAWIN7%2820110708%29.zip
I hope this helps. Should you have any further questions or comments, don¡¯t hesitate to contact us.
Thank you for allowing us to be of service to you.

Best Regards,
SIMS Corp.
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
65 Quartet Can¡®t record INPUT2 under WIN7 [1] 2011-12-29 8593
64 Windy6 it is dead [1] 2011-12-24 9307
63 Quartet Manual for Driver 1.24.10? [2] 2011-12-24 9874
62 Windy6 windy stopped work after updating by Windy6_Firmware_Upgrade_Build7962 [1] 2011-12-18 8107
61 Quartet Occasional crackling audio on cold boot [1] 2011-12-17 11455
60 Windy6 Windy6 recognition issue with my laptop [1] 2011-12-16 10483
59 Deux Is there s Free Mixer for MacOS (Lion) [1] 2011-12-09 9537
58 UFO UFO and iPad 2? [1] 2011-12-06 7760
57 Amon Amon Converters and Main DSP. [1] 2011-11-23 10332
56 M49 Update of firmware [2] 2011-11-08 13017
55 Amon Amon on Ipad [1] 2011-11-06 10093
54 Quartet Quartet on Win7 x64 and memory remap feature [4] 2011-11-01 14851
53 Deux Deux instalation problem [1] 2011-10-29 8381
52 M49 Unkown Device [1] 2011-10-16 9511
51 Deux Deux Asio driver [2] 2011-10-06 10988
50 Windy6 Windy6 cant switch on [5] 2011-09-28 9834
49 Quartet Drivers in windows 7 64bit [1] 2011-09-27 17087
48 Quartet QUARTET 2 card [1] 2011-09-26 11112
47 Quartet Cascading 2 cards [1] 2011-09-18 9258
46 Quartet Windows Volume Control [5] 2011-09-15 9993
12345678910,,,13
 

Copyright © 2024, SIMS Corp. All Rights Reserved / Mail: tech1@simsaudio.com Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]