Drivers
Manuals
Brochures
Wallpapers
FAQ
FAQ
Support Tickets
Warranty
RMA
Product Registration
 

 
 
Welcome to INFRASONIC website.
Support Tickets
Support > Tickets



¤ýName Sebastian Blanc
¤ýDate 22-01-2011 (Sat)
¤ýcategory Amon
¤ýSerial No SMK071100669
¤ýBrand Argentina
¤ýModel disenolp@gmail.com
¤ývote: 0  ¤ýhit: 20044      
HI-Z problem
The problem of HI-Z input happened again yesterday Went well, but now re-enter my guitar with high gain, which may be the problem? My AMON is out of warranty, bought it about 2 years. I'm from Argentina, I can prove something to solve the problem. I tell them also that the peak light does not turn on my record AMON but even down to zero gain, saturated (in nuendo is clearly seen as saturated signal). Use a translator to send the message, sorry if a bit confusing.

**************************************************
Now I'll tell you what I do, unplug the USB cable from the AMON and reconnected and the problem seems solved. But I am concerned, never happened before, so I guess I have a problem with my AMON. What do you recommend? Send the board for repair is not an option, postings from my country are very expensive.

Thanks for your reply. Greetings.


En espeañol:
El problema de la entrada HI-Z volvio a ocurrir, ayer andubo bien, pero hoy vuelve a entrar con mucha ganancia mi guitarra, cual puede ser el problema? Mi AMON ya está fuera del periodo de garantía, la compré hace 2 años aproximadamente. Soy de Argentina, puedo probar algo para solucionar el problema. Les cuento además, que la luz de pico no se prende en mi AMON pero al grabar incluso bajando la ganancia a cero, satura (en el nuendo se ve claramente como la señal satura).  Use un traductor para enviarles el mensaje, perdon si es un poco confuso.

Ahora les cuento lo que acabo de hacer, desenchufe el cable USB de la AMON y la volvi a conectar y el problema parece solucionado. Pero me preocupa, nunca antes habia pasado, asi que supongo que tengo un problema con mi AMON. Qué me recomiendan? Enviarles la placa para su reparación no es una opcion, los envios desde mi pais son muy caros.

 
name icon °ü¸®ÀÚ
2011-03-22 07:29
Dear Sebastian,

Thank you for your patience, it¡¯s much appreciated.
In the support thread you mentioned that disconnecting the USB cable solves the problem. Does it truly always solve the high input gain problem?
If it was only a coincidence and there¡¯s a hardware failure still involved, it might be possible to replace the broken potentiometer locally for a reasonable price.
I'm looking forward to your feedback and I shall be pleased to provide further assistance if it is required.
Thank you for allowing us to be of service to you.

Best Regards,
Balint M.
SIMS Corp.
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
45 Quartet Recording with cubase SX [2] 2011-09-03 9925
44 Quartet Windows 7 x64 states that some of drivers are not signed [3] 2011-08-30 13105
43 Quartet Quartet 1.24.10 Win7x64 [1] 2011-08-09 12477
42 Quartet PAD settings [1] 2011-08-09 10556
41 Quartet identify missing part of card, please [3] 2011-08-07 8836
40 UFO not work UFO signal directly [1] 2011-08-06 8509
39 Quartet Quartet & v1.24.10 drivers in XP positive news [1] 2011-08-03 10618
38 Quartet User Manual for Audio Interface Panel [2] 2011-07-22 10591
37 Quartet Quartet GUI 1.24.08 Nightmare! [1] 2011-07-15 12349
36 Quartet Right channel of stereo output 1 defect [1] 2011-07-14 10393
35 M49 Firmware doesn't work! [2] 2011-07-08 10480
34 M49 M$( not mpping with Fruity Loops 10 [1] 2011-07-06 12585
33 Amon Amon in Windows7 64bit [1] 2011-06-19 13590
32 Quartet GUI bug [1] 2011-06-14 12389
31 M49 M49 editing software "Midi In Device Timeout" [3] 2011-06-05 13527
30 Windy6 Device Fails to start aftere failed firmware upgrdae [1] 2011-06-03 10290
29 Quartet Stuttering during first windows session [1] 2011-05-31 11572
28 Quartet 1.24.08 Bug report [1] 2011-05-24 11227
27 Windy6 Win7 x64 can¡®t find my card and the card dead after i tried to upgrade the firmware [1] 2011-05-14 8785
26 Quartet MME support / Win 7 32-bit [1] 2011-05-14 9593
1,,,111213
 

Copyright © 2024, SIMS Corp. All Rights Reserved / Mail: tech1@simsaudio.com Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]