Drivers
Manuals
Brochures
Wallpapers
FAQ
FAQ
Support Tickets
Warranty
RMA
Product Registration
 

 
 
Welcome to INFRASONIC website.
Support Tickets
Support > Tickets



¤ýName Christian
¤ýDate 14-06-2011 (Tue)
¤ýcategory Quartet
¤ýLink#1 w6p6cm.png (Down:684)
¤ýSerial No SMC123456789
¤ýCountry Germany
¤ýE-mail kronkarp@gmail.com
¤ývote: 0  ¤ýhit: 12283      
GUI bug

Hello,

first of all, sorry, this is not my serial number, but I don't have the time right now to look for the package or open up my computer, but I have an Infrasonic Quartet.
When I install a driver with the new GUI, there is a horrendous display problem, check out my screenshot:
http://i52.tinypic.com/w6p6cm.png
It seems like the original GUI is just a picture, and the "real" buttons are placed somewhat to the lower left of the original button position. As you can imagine it's almost impossible for me to make any adjustments in this GUI, especially since some buttons seem to be out of the boundaries of the window.
I have installed the most recent graphics driver for my Nvidia 8800GTS 512, I'm running Windows 7 64 Professional.
Everything else on my computer works and looks good, it's only this GUI that's wrong.
 
name icon Admin
2011-07-27 12:14
Dear Christian,

Thank you for contacting us and for purchasing our product.
This GUI error could have happened due to the decreased DPI resolution of your desktop.
This issue has been addressed in the latest driver update, please find the direct link below for your convenience:
http://simsaudio.co.kr/sims_infrasonic/bbs/board.php?board=driver01&command=body&no=43&command=item&exe=download&clmkey=ufile1&no=43&file=ISQUARTET_V1.24.10_XPVISTAWIN7%2820110708%29.zip
I hope this helps. Should you have any further questions or comments, don¡¯t hesitate to contact us.
Thank you for allowing us to be of service to you.

Best Regards,
SIMS Corp.
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
45 Quartet Recording with cubase SX [2] 2011-09-03 9871
44 Quartet Windows 7 x64 states that some of drivers are not signed [3] 2011-08-30 13020
43 Quartet Quartet 1.24.10 Win7x64 [1] 2011-08-09 12411
42 Quartet PAD settings [1] 2011-08-09 10468
41 Quartet identify missing part of card, please [3] 2011-08-07 8762
40 UFO not work UFO signal directly [1] 2011-08-06 8451
39 Quartet Quartet & v1.24.10 drivers in XP positive news [1] 2011-08-03 10549
38 Quartet User Manual for Audio Interface Panel [2] 2011-07-22 10506
37 Quartet Quartet GUI 1.24.08 Nightmare! [1] 2011-07-15 12286
36 Quartet Right channel of stereo output 1 defect [1] 2011-07-14 10348
35 M49 Firmware doesn't work! [2] 2011-07-08 10408
34 M49 M$( not mpping with Fruity Loops 10 [1] 2011-07-06 12459
33 Amon Amon in Windows7 64bit [1] 2011-06-19 13498
32 Quartet GUI bug [1] 2011-06-14 12283
31 M49 M49 editing software "Midi In Device Timeout" [3] 2011-06-05 13471
30 Windy6 Device Fails to start aftere failed firmware upgrdae [1] 2011-06-03 10183
29 Quartet Stuttering during first windows session [1] 2011-05-31 11510
28 Quartet 1.24.08 Bug report [1] 2011-05-24 11177
27 Windy6 Win7 x64 can¡®t find my card and the card dead after i tried to upgrade the firmware [1] 2011-05-14 8754
26 Quartet MME support / Win 7 32-bit [1] 2011-05-14 9555
1,,,111213
 

Copyright © 2024, SIMS Corp. All Rights Reserved / Mail: tech1@simsaudio.com Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]