Drivers
Manuals
Brochures
Wallpapers
FAQ
FAQ
Support Tickets
Warranty
RMA
Product Registration
 

 
 
Welcome to INFRASONIC website.
Support Tickets
Support > Tickets



¤ýName Dan Eriksson
¤ýDate 30-12-2010 (Thu)
¤ýcategory Quartet
¤ýSerial No SMC080501608
¤ýBrand Sweden
¤ýModel danerik@home.se
¤ývote: 0  ¤ýhit: 9563      
Output distortion
Hi!

I get heavy distortion when routing WDM and ASIO to outputs 3 and 4 in the free mixer. Outputs 1 and 2 sounds fine without any distortion.

The only way I can use outputs 3-4 without getting distortion, is to only rout to outputs 1-2 in the free mixer, and instead use the "Send to out 3/4" in the Quartet panel control "Analog out 1/2".

I have updated drivers to version 1.23.01.

Is my card faulty or how should I proceed to solve this problem?

Best Regards
Dan Eriksson
 
name icon °ü¸®ÀÚ
2011-03-22 07:36
Dear Dan,

Thank you for contacting us and for purchasing our product.
This seems to be a software problem and no hardware failure is involved, I'm sorry for the inconvenience.
Please find the direct link to the latest driver below:
http://simsaudio.co.kr/sims_infrasonic/bbs/board.php?board=driver01&category=1&command=body&no=9&command=item&exe=download&clmkey=ufile1&no=9&file=ISQUARTET_V1.23.04_XPVISTAWIN7%2820100630%29.zip
Also have you considered upgrading to Windows 7?
I¡¯m looking forward to your feedback about the new driver and I shall be pleased to provide further assistance if it is required.
Thank you for allowing us to be of service to you.

Best Regards,
Balint
SIMS Corp.
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
45 Quartet Recording with cubase SX [2] 2011-09-03 9874
44 Quartet Windows 7 x64 states that some of drivers are not signed [3] 2011-08-30 13029
43 Quartet Quartet 1.24.10 Win7x64 [1] 2011-08-09 12412
42 Quartet PAD settings [1] 2011-08-09 10471
41 Quartet identify missing part of card, please [3] 2011-08-07 8764
40 UFO not work UFO signal directly [1] 2011-08-06 8452
39 Quartet Quartet & v1.24.10 drivers in XP positive news [1] 2011-08-03 10551
38 Quartet User Manual for Audio Interface Panel [2] 2011-07-22 10510
37 Quartet Quartet GUI 1.24.08 Nightmare! [1] 2011-07-15 12290
36 Quartet Right channel of stereo output 1 defect [1] 2011-07-14 10348
35 M49 Firmware doesn't work! [2] 2011-07-08 10409
34 M49 M$( not mpping with Fruity Loops 10 [1] 2011-07-06 12465
33 Amon Amon in Windows7 64bit [1] 2011-06-19 13501
32 Quartet GUI bug [1] 2011-06-14 12285
31 M49 M49 editing software "Midi In Device Timeout" [3] 2011-06-05 13473
30 Windy6 Device Fails to start aftere failed firmware upgrdae [1] 2011-06-03 10185
29 Quartet Stuttering during first windows session [1] 2011-05-31 11512
28 Quartet 1.24.08 Bug report [1] 2011-05-24 11177
27 Windy6 Win7 x64 can¡®t find my card and the card dead after i tried to upgrade the firmware [1] 2011-05-14 8754
26 Quartet MME support / Win 7 32-bit [1] 2011-05-14 9556
1,,,111213
 

Copyright © 2024, SIMS Corp. All Rights Reserved / Mail: tech1@simsaudio.com Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]