Drivers
Manuals
Brochures
Wallpapers
FAQ
FAQ
Support Tickets
Warranty
RMA
Product Registration
 

 
 
Welcome to INFRASONIC website.
Support Tickets
Support > Tickets



Name Michel
Date 08-11-2011 (Tue)
category M49
Serial No SM2010K1160
Brand Infrasonic
Model M49
Country Spain
E-mail villa-oniria@hotmail
ㆍvote: 0  ㆍhit: 4014      
Update of firmware
I just bought and set up everything on my Vaio laptop. The trouble is that it is completely impossible to use the software provided by your support
 department . Every time I got and get Time out ! But the software for edting is working perfectly with no time out trouble . It should be great to have another software for to upgrade the firmware of the M49 . It is not a question of USB ports because they all recognized the M49, so what is the trouble?
Best regards.
Michel -
Barcelona. Spain
 
name icon Balint
2011-11-09 07:45
Dear Michel,

Thank you for contacting us.
I'm sorry to hear about this issue. As far as I understand you have all the latest driver and firmware installed, which are available below, is that correct?
http://simsaudio.co.kr/sims_infrasonic/bbs/board.php?board=driver01&category=6&command=body&no=39
If yes, please let me know the model number of your motherboard and the list of applications, which give you a time out error with M49.
Thank you for your co-operation.

Best Regards,
SIMS Corp.
   
name icon Michel
2011-11-09 08:57
Hello again! Thanks for your kind reply. In fact the m49 works perfectly and I have been able to install the new drivers. But the  new firmware thta I also dowloaded , cannot be installed with the installer provided on your support page . When I tryto update the firmware with your software included in the same download, I get the following error: Time out ! In other words, all is ok except the fact that it is impossible to update the M49 with your new software. Have you another firmware uploader for to send to the M49 ?
I suppose that the new firmware for the M49 will improve important things , will it ?
Kind regards
Michel
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
185 Quartet Quartet in Mac OS 2015-03-30 3351
184 Windy6 Windy 6 windows 8.1 drivers 2015-03-07 2205
183 Amon driver for win|7/8 86/64 [1] 2015-02-23 3105
182 Quartet A final quartet driver for Windows?? [1] 2015-01-12 3801
181 Quartet Erternal I/O Cable - broken 2015-01-04 3747
180 Quartet Quartet driver 1.24 reset and BSODs 2014-12-31 3597
179 Amon persistent problems 2014-12-05 3257
178 Quartet Quartet no input signal with cheap headset mic [1] 2014-11-20 3621
177 Amon Minor prob: register tray icon fail 2014-11-09 3032
176 Quartet windows 8.1 2014-11-02 3313
175 Quartet QUARTET ACCIDENT 2014-10-06 3674
174 Amon Can't download Mavericks beta drivers [1] 2014-07-07 3126
173 Windy6 Loud snubs and disabled line-in record 2014-07-03 2060
172 Quartet win7 x64 crashing using infrasonic Quartet [4] 2014-06-30 4043
171 Quartet Quartet unavailable under Windows XP Mode virtualization 2014-06-12 3284
170 Amon Headphones Output problem 2014-06-11 2033
169 M49 Mapping Transpose FL STUDIO 2014-06-04 1585
168 Amon Infrasonic Amon + Windows 8.1 = fail [1] 2014-06-04 3733
167 UAX2 UAX2 error: timeout 0x0005 for windows 7 2014-05-31 1490
166 Windy6 Windy 6 Mavericks Drivers ! 2014-05-17 1942
12345678910,,,11
 

Copyright © 2016, SIMS Corp. All Rights Reserved / Mail: tech1@simsaudio.com Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]