Drivers
Manuals
Brochures
Wallpapers
FAQ
FAQ
Support Tickets
Warranty
RMA
Product Registration
 

 
 
Welcome to INFRASONIC website.
Support Tickets
Support > Tickets



Name Al
Date 17-12-2011 (Sat)
category Quartet
Serial No SMT070600511
Country New Zealand
E-mail agw1980@hotmail.com
ㆍvote: 0  ㆍhit: 1968      
Occasional crackling audio on cold boot
The last driver update has been running great so far besides one problem which happens on occasion.
If the PC has been shutdown for a day or so, then power it up, there will be a crackle in the audio.

The crackling will stop if I restart the computer.

This happened with the previous CPU, RAM motherboard combo which was a AMD Opteron 180, Foxconn NF4SK8AA-EKRS and 2GB of Patriot memory under XP

I am now running an Intel Core 2 Q6600, P5N32-E Sli, 4GB Corsair XMS2 under XP.

Also when will a manual update be released for the new Quartet control panel explaining it's functions and purposes?
 
name icon Balint
2012-07-08 08:05
Dear Al,

Thank you for contacting us.
The driver issue has been addressed in the latest revision as well as the manual has been updated, which is available at the direct link below:
http://simsaudio.co.kr/sims_infrasonic/bbs/docs/manuals/quartet_manual_eng_v3.0_D111128_pub.zip
Thank you for allowing us to be of service to you.

Best Regards,
SIMS Corp.
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
158 Quartet Infrasonic Quartet stable driver release [2] 2014-02-23 933
157 Windy6 Mac OS 10.9 compatibility [1] 2014-02-23 572
156 Amon Amon + Maverik = doesnt work 2014-02-01 542
155 UFO can't set up correctly UFO mic using Cubase 5 2014-01-10 446
154 M49 M49 drivers incompatible with Lion, Mountain Lion & Mavericks 2014-01-03 565
153 Deux deux & mac os x mavericks 2013-12-31 508
152 Amon Can't install driver 2013-12-26 848
151 Amon Drivers will save me ( Mac 10.9 ) 2013-11-26 517
150 Amon    Re..Beta released! 2013-11-29 542
149 Amon    Re..Mavericks update driver schedule 2013-11-26 577
148 Quartet Can't get a mic signal 2013-11-19 788
147 Quartet Erternal I/O Cable 2013-11-16 691
146 Quartet Plastic nuts for TRS jack sockets 2013-11-02 650
145 UAX2 UAX2 Drivers (OS X 10.9 Mavericks) [1] 2013-10-26 1085
144 Amon Amon driver for mac os 10.9 [1] 2013-10-25 997
143 Amon Amon drivers for mac os x 10.9 [1] 2013-10-25 1046
142 Quartet v1.25.04 and DPC latency [1] 2013-10-23 2464
141 Amon Sound is periodically down [1] 2013-10-22 868
140 Deux SIMS Corp. Infrasonic Deux AV/C Audio [7] 2013-10-17 12700
139 Amon Mac OS X and Amon [1] 2013-10-15 722
123456789
 

Copyright © 2014, SIMS Corp. All Rights Reserved / Mail: tech1@simsaudio.com Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]