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Name Mariano
Date 17-01-2012 (Tue)
category Amon
Serial No ANK10B0915BLK
Brand INFRASONIC
Model AMON
Country ARGENTINA
E-mail mariano462@hotmail.c
ㆍvote: 0  ㆍhit: 2955      
USB Link blinks and dies. AMON not working
Hi

My Amon stopped working. When I plug it to whatever USB port, even on another computer, the "USB Link" LED blinks for a minute or so and then turns off. Windows 7 says that the usb device is unknown or doesn't recognizes it at all. A couple months ago the AMON did the same, but came back to life in a few hours. but now it doesn't seem to come back to work.

What can I do to fix it?

Waiting to hear from you soon.

Thanks.
 
name icon Balint
2012-01-19 03:52
Dear Mariano,

Thank you for contacting us.
I regret to let you know, this unfortunate failure cannot be fixed at home.
If Amon is still covered by warranty, please contact the place of purchase for RMA.
In case the warranty has expired, it might be possible to fix it by rewriting the firmware. PCMIDI Argentina have the right tools to perform this operation.
I hope this helps. I shall be pleased to provide further assistance if it is required.

Best Regards,
SIMS Corp.
   
 

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