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¤ýName Alex__34
¤ýDate 21-02-2013 (Thu)
¤ýcategory Quartet
¤ýSerial No QTC12B0310BLK
¤ýBrand INFRASONIC
¤ýModel Quartet
¤ýCountry Russia
¤ýE-mail alex__34@mail.ru
¤ývote: 0  ¤ýhit: 13755      
Cracks and clicks at startup Windows 7
Hello, Balint.

From time to time, at startup computer, I have cracks and clicks when playing any sounds (even the sound of start Windows 7), and continues till reboot OS. This bug appeared since 1.23.01 driver and is still not fixed. At 1.20.03 and more earlier drivers, this bug doesn't appear. It has each owner of Quartet (trust me). I think it's last bug, please fix it and I and other Owners will happy.

Best Regards, Alex.

 
name icon ChoJJa
2013-02-21 01:50
Exact the same problem, but on Windows XP SP3 x86! I tried drivers from v1.23.04 to latest v1.25.04 - nothing changed about this clicks&cracks bug. It's really annoying to often reboot the system just because of this cracks. I really hope this bug will be fixed with the next drivers update!
   
name icon rean
2013-02-21 03:08
I had these problems, too. But I found a solution: do not to use latency < 255 while reboot. Sometimes I forgot this rule and get crackles after reboot. This bug really took me. Also I cannot use new drivers because they are very buggy. I got blue screen reboot very often. So I use stable 1.23.04 and don't recommend use new drivers. Also I had the support request to fix a bug with microphone recording. But I get no solution from the support service. Only apologize and regret... So I cannot use microphone input.
   
name icon hjb
2013-02-21 06:43
Same "click-crack" bug for me! I'm actually so tired of these "unstable" reboots. I have WinXP SP3 32bit and Win7 SP1 32bit. Integrated audio is disabled via motherboard's BIOS. Balint, if you need any concrete tech specs of my PC, just ask about it :) Please, don't ignore this bug!
   
name icon s10wp0ke
2013-02-22 00:49
Same bug. Additional note: nothing helps to solve this problem (changing latency in quartet control panel, changing sample rate, changing free mixer settings, nothing...), except "successful" system reboot without click-cracks. Weird.
   
name icon user128
2013-02-22 22:58
Windows 8 have same problem with cracks and clicks but I did not restart the computer, you need to disable and enable infrasonic quartet (audio driver) in device manager.
v1.25.04
Windows 8 x64
Integrated audio is disabled in BIOS.
   
name icon Oleg
2013-02-24 03:48
I have the same problem. I wrote about it 2012.02.02 in ticket ''clicks and wheezes with new drivers'' and according to ''Hit'' this problem is VERY widespread. New driver comes with new bugs  and do not resolve the older ones. Please take some action.
   
name icon Vadim
2013-02-24 04:17
I have this bug starting from 1.24.04. Every later version succeeds this bug as well, including 1.25.04.
   
name icon Balint
2013-03-05 08:08
Dear Quartet users,

Many thanks for contacting us all at once, it will be easier to address you and this issue all together.
RNS has been notified and I'll keep you updated about the progress here.
Thank you for your kind patience.

Best Regards,
SIMS Corp.
   
name icon SARJ
2013-03-17 18:44
Sometimes i have cracks and clicks at startup on Windows 7. Please, fix this bug.
   
name icon seba
2013-03-20 22:21
I've been having this issue as well since I started using my quartet about a year ago, but lately with win8 and the new drivers it is getting worst, some times a reboot just doesn't solve it, and i need to shutdown the pc for a couple of minutes. I've tried other workarounds posted here, but none of them seems to work for me. Please fix this issue, I love my quartet when it behaves like it should!!, sadly that doesn't happened very often lately.
   
name icon ChoJJa
2013-03-22 21:29
Hello, Balint! I want to illustrate what is happening with the "unsuccessful" boot, as I wrote in my first post. I have Windows XP SP3 32bit, driver v1.25.04.
I've recorded on my Cowon J3 a usual mp3-track playing with Winamp: https://dl.dropbox.com/u/379104/Quartet/ClicksCracks.mp3 . There is no way to record clicks/cracks through the windows stereo mixer - the recorded file is obtained without clicks. Massive clicks on the record comes when I move my mouse cursor over the screen.
Here are the Quartet panel setup: https://dl.dropbox.com/u/379104/Quartet/QuartetPanel1.jpg , https://dl.dropbox.com/u/379104/Quartet/QuartetPanel2.jpg
Here are two detailed reports of my PC to have an understanding of my hardware (and not just it): first one is from Windows DxDiag - https://dl.dropbox.com/u/379104/Quartet/Report-DxDiag.txt , second one, much detailed, is from AIDA64 software - https://dl.dropbox.com/u/379104/Quartet/Report-AIDA64.txt
I really hope these helps to solve the problem!
   
name icon ChoJJa
2013-04-01 01:47
UPD.
I installed the old driver v1.20.03 and there is no clicks-cracks issue! I tried to catch this bug, constantly rebooting my system, but the issue didn't appear. So, my thoughts that it's software problem, not kind of hardware incompatibilities or something with hardware. My PC specs are in my last post above, if needed.
   
name icon AxelF.
2013-08-04 02:31
Anything new about it? I am also still suffering under this problem. Think about kicking out the Quartet, if there is no solution ahead. Anyone with news?
   
name icon Alex__34
2013-09-01 03:08
Balint! Where the new driver. With this attitude to customers, you lose them.
   
name icon AxelF.
2013-09-23 21:48
¡¶Re¡·Balint ´Ô ,
So what is going on? Still 1/2 year has passed by. What happened?  I think nothing. Is there at least a workaround?
   
name icon AxelF.
2014-02-20 00:36
I think this product ist absolutely dead. I'll drop mine next week and go for something else. Nearly a year passed by! No reaction. Quote Balint:" I'll keep you updated". That's it for me.
   
 

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