Drivers
Manuals
Brochures
Wallpapers
FAQ
FAQ
Support Tickets
Warranty
RMA
Product Registration
 

 
 
Welcome to INFRASONIC website.
Support Tickets
Support > Tickets



¤ýName Gerardo
¤ýDate 28-05-2013 (Tue)
¤ýcategory Windy6
¤ýSerial No SMK081000041
¤ýBrand INFRASONIC
¤ýModel WINDY 6
¤ýCountry ARGENTINE
¤ýE-mail too_short@short.com
¤ývote: 0  ¤ýhit: 7335      
Windy 6 dead after Failed Firmware Upgrade
hi!!

i read another cases that happens exactly the same.

but i beg to the Support Gods, please bring back my Windy back to life!!

I try to upgrade the firm, but an electric issue make the console to turn off. that was the last time it works. i plugged in the pc but the system doesnt recognize it. unistall drivers and try to install but nothing happens, cause in the screen off connect the Windy it doesnt recognize it.

Im from Argentina. do you have any soft solution or a hard reset that i can do in the Windy directly that restores the firmware to default? or any technical support in my country? i dont want to buy a new one, but is there a solution to my problem?

my mail is IMPERIO_60@YAHOO.COM.AR

 
name icon Balint
2013-05-28 05:51
Dear Gerardo,

Thank you for contacting us.
Unfortunately for the time being the best and actually only solution to this problem is the application of an external programmer device, which allows to rewrite the whole firmware. Unless you possess one of these programmers and corresponding software, only we are able restore your Windy6 in our office. PC MIDI Argentina does not have the necessary tools either.
Certainly there is a solution, an email has been sent to you with further instructions on the return of your audio interface.
Thank you for your co-operation.

Best Regards,
SIMS Corp.
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
205 Windy6 dead after upgrade firmware 2016-04-22 8833
204 UAX2 Windows 10 won't recognize my UAX2 2016-04-08 9833
203 M49 M49 mapping 2016-03-22 9262
202 UAX2 Drivers issue 2016-02-27 11986
201 Quartet Free Mixer [1] 2016-02-16 13632
200 Quartet Driver issue 2016-01-21 16365
199 Amon Amon Infrasonic Windows 10 [10] 2016-01-11 21861
198 Amon protection mode Blow5D 2015-12-26 10680
197 Amon Installing AMON SE USB audio interface 2015-12-07 14380
196 Quartet Quartet pci-e comparable? [1] 2015-12-05 14826
195 UAX2 ¹®Á¦ÇØ°á ºÎŹµå¸³´Ï´Ù ¤Ì¤Ì 2015-11-19 11819
194 Quartet music with a noise, run MEMTEST normal? 2015-11-03 15714
193 Quartet Quartet makes noises like clicks and pops in output [6] 2015-09-28 14557
192 Amon infrasonic amon alsa driver 2015-09-06 11537
191 Quartet random crackle [3] 2015-08-17 18386
190 Quartet Problem with Quartet drivers 1.25.04 [3] 2015-07-29 14335
189 Quartet NOISES ON QUARTET [1] 2015-06-15 13231
188 M49 M49 stops working [1] 2015-05-02 10114
187 M49 M49 Keyboard doesn't work on WIN7 64 BIT ..why?? [1] 2015-05-01 10234
186 UFO Driver not remembering latency adjustment 2015-04-11 8687
12345678910,,,13
 

Copyright © 2024, SIMS Corp. All Rights Reserved / Mail: tech1@simsaudio.com Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]