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¤ýName Iman
¤ýDate 31-08-2013 (Sat)
¤ýcategory Windy6
¤ýSerial No SMK090200305
¤ýBrand INFRASONIC
¤ýModel WINDY6
¤ýCountry Iran
¤ýE-mail iman_emx@yahoo.com
¤ývote: 0  ¤ýhit: 8616      
Help Me! My Windy6 Is Dead!
Hi, My Windy 6 is dead after Failed Firmware Upgrade, And In My Country,There Is No services, support and representation.

Please Help Me! And Please Remove (Windy6_Firmware_Upgrade_Build7962) From Your Website Or Fix It!

Thanks

 
name icon Balint
2013-09-09 03:55
Dear Iman,

Thank you for contacting us.
I'm very sorry to hear about the dead Windy6. Unfortunately, as you might have read already, for the time being the best and actually only solution to this problem is the application of an external programmer device, which allows to rewrite the whole firmware. Unless you possess one of these programmers and corresponding software, only we are able restore your Windy6 in our office. PC MIDI Argentina does not have the necessary tools either.
Certainly there is a solution, an email has been sent to you with further details on the return of your audio interface.
The firmware update utility is working, however the attached instructions must be followed carefully.
Thank you for your co-operation.

Best Regards,
SIMS Corp.
   
 

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