Drivers
Manuals
Brochures
Wallpapers
FAQ
FAQ
Support Tickets
Warranty
RMA
Product Registration
 

 
 
Welcome to INFRASONIC website.
Support Tickets
Support > Tickets



¤ýName Simon
¤ýDate 01-08-2013 (Thu)
¤ýcategory Quartet
¤ýSerial No QTC12B0309BLK
¤ýBrand INFRASONIC
¤ýModel Quartet
¤ýCountry Russia
¤ýE-mail simba_says@mail.ru
¤ývote: 0  ¤ýhit: 9904      
Transistor broken off - is it safe to plug the card in the PCI slot?
Dear Balint,
 
I was changing my CPU cooler the other day when the old one accidentally fell down on the Quartet and a transistor (or resistor - I'm a rookie when it comes to these things) got broken off. I have not plugged the Quartet in the motherboard to be on the safe side since I have no idea what the transistor is responsible for.
 
I have yet to find a trustworthy service center of some sorts (I believe there are no Infrasonic certified centers where I live) to solder the transistor back. Frankly, I'm reluctant to give the matter in the hands of specialists of questionable character. As for myself, I've already mentioned that I'm a rookie at electronics.
 
So my question is as follows. Each transistor is marked with a code on the PCB. If I provide the code of the transistor that got broken off, will you be able to tell me whether it's still possible and safe to use the Quartet in the motherboard's PCI slot? If yes, feel free to use my personal e-mail indicated above if you wish.
 
I understand I messed up big time, but right now I have nowhere else to go.
 
P.S. I think I figured out the microphone affair I wrote about in my previous support ticket, but thanks nonetheless.
 
name icon Balint
2013-08-05 02:18
Dear Simon,

Yes please, if you could tell me the component ID, I'd be more than happy to help you. A photo could be great as well. Please feel free to contact me directly at support@simsaudio.com in case you prefer emails. Thank you. Also I'm glad to hear, that the microphone issue has been resolved.
This message has been sent to you by email too.

Best Regards,
SIMS Corp.
   
name icon Simon
2013-08-09 01:08
Dear Balint,

Just in case, to let you know, a couple of days ago I replied via e-mail to the address you indicated above along with pictures. Thanks a lot for the help.
   
name icon Balint
2013-09-13 20:58
Dear Simon,

Thank you for your kind patience.
C139 is a simple 10nF bypass capacitor responsible for some internal noise decoupling.
The lack of this cap or its malfunction is highly unlikely to cause BSOD, especially resulting complete boot failure.
Please clean the PCI connector and the slot with special care and see if it helps.
If it does not resolve the BSOD, could you send me the memory minidumps? Those are located at C:|Windows|Minidump
Thank you for your co-operation in advance.

Best Regards,
SIMS Corp.
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
145 UAX2 UAX2 Drivers (OS X 10.9 Mavericks) [1] 2013-10-26 8119
144 Amon Amon driver for mac os 10.9 [1] 2013-10-25 10188
143 Amon Amon drivers for mac os x 10.9 [1] 2013-10-25 11404
142 Quartet v1.25.04 and DPC latency [1] 2013-10-23 18728
141 Amon Sound is periodically down [1] 2013-10-22 10054
140 Deux SIMS Corp. Infrasonic Deux AV/C Audio [8] 2013-10-17 38697
139 Amon Mac OS X and Amon [2] 2013-10-15 10472
138 UAX2 I can't install UAX2 on windows 8.1 [2] 2013-10-11 9071
137 Windy6 Windy6 dead? Blinking lights [1] 2013-10-08 8857
136 Quartet Quartet and windows mixer [2] 2013-09-27 12599
135 Windy6 Help Me! My Windy6 Is Dead! [1] 2013-08-31 8667
134 Amon amon not compatible with 64-bit [1] 2013-08-16 13417
133 Quartet Mic Input Quartet [1] 2013-08-09 8326
132 Quartet Transistor broken off - is it safe to plug the card in the PCI slot? [3] 2013-08-01 9904
131 Deux no sound coming in. [1] 2013-07-31 8081
130 Quartet External Control USB Quartet [2] 2013-07-22 7762
129 Amon Amon on Mac OS X [1] 2013-07-06 9323
128 Deux deux clipping on mac osx [1] 2013-06-15 7593
127 Deux Deux not working [4] 2013-06-13 11731
126 Quartet Linea de microfono danada [1] 2013-06-01 8602
12345678910,,,13
 

Copyright © 2024, SIMS Corp. All Rights Reserved / Mail: tech1@simsaudio.com Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]