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Warranty for SIMS Products

End User Warranty

SIMS Corp. warrants this product, under normal use, to be free of defects in materials and workmanship for a period of One(1) year from date of purchase, so long as: the product is owned by the original purchaser, with proof of purchase from an authorized SIMS Corp. dealer. This warranty explicitly excludes power supplies and included cables which may become defective as a result of normal wear and tear.

In the event that SIMS Corp. receives, from an original purchaser and within the warranty coverage period, written notice of defects in materials or workmanship, SIMS Corp. will either: replace the product, repair the product, or refund the purchase at its option. To obtain warranty service, the original purchaser or his authorized dealer must fill the support contact form at In the event repair is required, shipment to and from SIMS Corp.and possible handling charges shall be borne by the purchaser. SIMS Corp. will not accept returns without prepaid return shipments. In the event that a repair is required, a return authorization number must be obtained from SIMS Corp. After this number is obtained, the unit should be shipped back to SIMS Corp. in a protective package with a description of the problem and the Return Authorization Number clearly written on the package. All such returns must be shipped to SIMS Corp. headquarters in Seoul, Korea.

In the event that SIMS Corp. determines that the product requires repair because of user misuse or regular wear, it will assess a fair repair or replacement fee. The customer will have the option to pay this fee and have the unit repaired and returned, or not pay this fee and have the unit returned un-repaired.

The remedy for breach of this warranty shall not include any other damages. SIMS Corp. will not be liable for consequential, special, indirect, or similar damages or claims including loss of profit or any other commercial damage, even if its agents have been advised of the possibility of such damages, and in no event will SIMS Corp. liability for any damages to the purchaser or any other person exceed the price paid for the product., regardless of any form of the claim. SIMS Corp. specifically disclaims all other warranties, expressed or implied. Specifically, SIMS Corp. makes no warranty that the product is fit for any particular purpose.

The FCC and CE Regulation Warning

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution: Any changes or modifications in construction of this device with are not expressly approved by the party responsible for compliance, could void the user's authority to operate equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. If necessary, consult an experienced radio/television technician for additional suggestions.


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Features and specifications are subject to change without notice. Please check our website occasionally for the most recent updated information.


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