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¤ýName Sebastian Blanc
¤ýDate 22-01-2011 (Sat)
¤ýcategory Amon
¤ýSerial No SMK071100669
¤ýBrand Argentina
¤ýModel disenolp@gmail.com
¤ývote: 0  ¤ýhit: 20043      
HI-Z problem
The problem of HI-Z input happened again yesterday Went well, but now re-enter my guitar with high gain, which may be the problem? My AMON is out of warranty, bought it about 2 years. I'm from Argentina, I can prove something to solve the problem. I tell them also that the peak light does not turn on my record AMON but even down to zero gain, saturated (in nuendo is clearly seen as saturated signal). Use a translator to send the message, sorry if a bit confusing.

**************************************************
Now I'll tell you what I do, unplug the USB cable from the AMON and reconnected and the problem seems solved. But I am concerned, never happened before, so I guess I have a problem with my AMON. What do you recommend? Send the board for repair is not an option, postings from my country are very expensive.

Thanks for your reply. Greetings.


En espeañol:
El problema de la entrada HI-Z volvio a ocurrir, ayer andubo bien, pero hoy vuelve a entrar con mucha ganancia mi guitarra, cual puede ser el problema? Mi AMON ya está fuera del periodo de garantía, la compré hace 2 años aproximadamente. Soy de Argentina, puedo probar algo para solucionar el problema. Les cuento además, que la luz de pico no se prende en mi AMON pero al grabar incluso bajando la ganancia a cero, satura (en el nuendo se ve claramente como la señal satura).  Use un traductor para enviarles el mensaje, perdon si es un poco confuso.

Ahora les cuento lo que acabo de hacer, desenchufe el cable USB de la AMON y la volvi a conectar y el problema parece solucionado. Pero me preocupa, nunca antes habia pasado, asi que supongo que tengo un problema con mi AMON. Qué me recomiendan? Enviarles la placa para su reparación no es una opcion, los envios desde mi pais son muy caros.

 
name icon °ü¸®ÀÚ
2011-03-22 07:29
Dear Sebastian,

Thank you for your patience, it¡¯s much appreciated.
In the support thread you mentioned that disconnecting the USB cable solves the problem. Does it truly always solve the high input gain problem?
If it was only a coincidence and there¡¯s a hardware failure still involved, it might be possible to replace the broken potentiometer locally for a reasonable price.
I'm looking forward to your feedback and I shall be pleased to provide further assistance if it is required.
Thank you for allowing us to be of service to you.

Best Regards,
Balint M.
SIMS Corp.
   
 

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