Drivers
Manuals
Brochures
Wallpapers
FAQ
FAQ
Support Tickets
Warranty
RMA
Product Registration
 

 
 
Welcome to INFRASONIC website.
Support Tickets
Support > Tickets



¤ýName Michael Lenz
¤ýDate 01-09-2017 (Fri)
¤ýcategory Quartet
¤ýSerial No QTC13B0265BLK
¤ýBrand Infrasonic
¤ýModel Quartet
¤ýCountry Germany
¤ýE-mail mlenz@carewash.de
¤ývote: 0  ¤ýhit: 12088      
Quartet Driver for Windows 10-64 distorted output
Hello,

i use two infrasonic Quartet (QTC13B0265BLK and SMC090900329, only one at a time)). I'm really happy with this devices for hardware quality and the possibilities of routing the signals.
The actual driver is 1.25.04, Computer is a Intel i7-6700 with 16 GM RAM, Windows 10-64 professional.

The first card produces from time to time some distortion and crackeling. After restarting the computer, sometimes this effect was gone, sometimes not.
So i bought a second card  - same problem.

The effect is independent from any source, all inputs and all outputs arte concerned. Other sound devices in the computer (intel skylake PCH-H and nvidia virtual audio device are) deactivated. Input and output levels are ok, different sognal routing options - even pretty simple ones - make no difference.
I've read about problems with wlan drivers, but the computer does'nt have wlan.
As exactly the same problem exists with both cards, i suspect a driver problem.

As far as i can see, the quartet is still the actual product, but the latest driver is more than 4 1/2 years old and not specified for the actual operating system Windows 10.  Is there a way to solve the problems?

Thanks and best regards

Michael

P.S. The field "e-mail" in the form seems only to accept a pretty limited number of characters, so i had to choose my shortest email adress ;)

edit: after some research i think, that infrasonic/sims-audio does'nt exist anymore? This would explain the lack of new drivers and of answers to open support tickets. I hope i'm wrong.
 
name icon PJay
2019-09-19 03:48
Hello,

I have the same problem too :(
   
name icon BRD-KUNDE
2020-02-11 06:42
Hallo wann kommen denn nun endlich Quartett-Treiber für Windows 10? WTF, pure Sabotage, aber so ein Skandal, mega geplante Obsoleszenz, puuuh! Eure Mailadresse ist auch Fake, diese sendet meine Mail zurück? Geht's denn noch INFRASONIC ... ? = Seriös ist etwas anderes.
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
225 UAX2 ap3331 speaker stand 2019-03-16 5329
224 UAX2 UAX2 Drivers never worked in my computers w7 and w10 2019-01-27 5194
223 UAX2 Driver UAX2 [5] 2018-09-02 5466
222 Amon amon problems 2018-09-01 6518
221 UAX2 uax2 linux driver 2018-08-09 5515
220 Deux Infrasonic Deux stoped working after installing High Sierra 2018-06-12 5825
219 UFO Can't install the UFO driver on PC 2018-04-03 5230
218 Amon driver trouble [1] 2018-02-13 6969
217 UFO Blow 5D Cutoff 2017-09-10 6190
216 Quartet Quartet Driver for Windows 10-64 distorted output [2] 2017-09-01 12088
215 Deux DEUX cannot be detected by MacBook 2017-06-28 6372
214 Amon Problems with usb drivers amon infrasonic 2017-06-27 9442
213 UAX2 Mac Sierra Drivers [1] 2016-12-03 12291
212 Windy6 My windy 6 It turns, but does not recognize the driver. connects and reconnects devices says, does n.. 2016-10-12 8590
211 Quartet Screen of death 2016-10-12 14703
210 Quartet Have a trouble, some parts is burn. 2016-09-25 16442
209 Amon Amon not found in macos sierra [5] 2016-09-23 22204
208 UFO UFO Driver & Soft Win10 2016-07-14 9638
207 Quartet Broken I/O cable 2016-06-29 12121
206 Windy6 windy6 el capitan mac os x 2016-05-28 8768
12345678910,,,13
 

Copyright © 2024, SIMS Corp. All Rights Reserved / Mail: tech1@simsaudio.com Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]