Drivers
Manuals
Brochures
Wallpapers
FAQ
FAQ
Support Tickets
Warranty
RMA
Product Registration
 

 
 
Welcome to INFRASONIC website.
Support Tickets
Support > Tickets



¤ýName Sebastian Blanc
¤ýDate 22-01-2011 (Sat)
¤ýcategory Amon
¤ýSerial No SMK071100669
¤ýBrand Argentina
¤ýModel disenolp@gmail.com
¤ývote: 0  ¤ýhit: 20131      
HI-Z problem
The problem of HI-Z input happened again yesterday Went well, but now re-enter my guitar with high gain, which may be the problem? My AMON is out of warranty, bought it about 2 years. I'm from Argentina, I can prove something to solve the problem. I tell them also that the peak light does not turn on my record AMON but even down to zero gain, saturated (in nuendo is clearly seen as saturated signal). Use a translator to send the message, sorry if a bit confusing.

**************************************************
Now I'll tell you what I do, unplug the USB cable from the AMON and reconnected and the problem seems solved. But I am concerned, never happened before, so I guess I have a problem with my AMON. What do you recommend? Send the board for repair is not an option, postings from my country are very expensive.

Thanks for your reply. Greetings.


En espeañol:
El problema de la entrada HI-Z volvio a ocurrir, ayer andubo bien, pero hoy vuelve a entrar con mucha ganancia mi guitarra, cual puede ser el problema? Mi AMON ya está fuera del periodo de garantía, la compré hace 2 años aproximadamente. Soy de Argentina, puedo probar algo para solucionar el problema. Les cuento además, que la luz de pico no se prende en mi AMON pero al grabar incluso bajando la ganancia a cero, satura (en el nuendo se ve claramente como la señal satura).  Use un traductor para enviarles el mensaje, perdon si es un poco confuso.

Ahora les cuento lo que acabo de hacer, desenchufe el cable USB de la AMON y la volvi a conectar y el problema parece solucionado. Pero me preocupa, nunca antes habia pasado, asi que supongo que tengo un problema con mi AMON. Qué me recomiendan? Enviarles la placa para su reparación no es una opcion, los envios desde mi pais son muy caros.

 
name icon °ü¸®ÀÚ
2011-03-22 07:29
Dear Sebastian,

Thank you for your patience, it¡¯s much appreciated.
In the support thread you mentioned that disconnecting the USB cable solves the problem. Does it truly always solve the high input gain problem?
If it was only a coincidence and there¡¯s a hardware failure still involved, it might be possible to replace the broken potentiometer locally for a reasonable price.
I'm looking forward to your feedback and I shall be pleased to provide further assistance if it is required.
Thank you for allowing us to be of service to you.

Best Regards,
Balint M.
SIMS Corp.
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
54 Amon Windows 11 2022-10-23 2000
53 Amon Protection mode - Blow5# 2021-02-18 3283
52 Amon AMON driver 64bit in Catalina(mac os) [1] 2020-07-13 5041
51 Amon AMON DRIVER for WINDOW 10 2020-04-11 7263
50 Amon amon problems 2018-09-01 6212
49 Amon driver trouble [1] 2018-02-13 6696
48 Amon Problems with usb drivers amon infrasonic 2017-06-27 9162
47 Amon Amon not found in macos sierra [5] 2016-09-23 21759
46 Amon Amon Infrasonic Windows 10 [10] 2016-01-11 22004
45 Amon protection mode Blow5D 2015-12-26 10734
44 Amon Installing AMON SE USB audio interface 2015-12-07 14453
43 Amon infrasonic amon alsa driver 2015-09-06 11579
42 Amon driver for win|7/8 86/64 [1] 2015-02-23 12059
41 Amon persistent problems 2014-12-05 12874
40 Amon Minor prob: register tray icon fail 2014-11-09 11837
39 Amon Can't download Mavericks beta drivers [1] 2014-07-07 12226
38 Amon Headphones Output problem 2014-06-11 9847
37 Amon Infrasonic Amon + Windows 8.1 = fail [1] 2014-06-04 12235
36 Amon Problems with stereo mix on Windows 7! 2014-04-25 11135
35 Amon Drivers for Amon 2014-04-23 9617
123
 

Copyright © 2024, SIMS Corp. All Rights Reserved / Mail: tech1@simsaudio.com Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]