Drivers
Manuals
Brochures
Wallpapers
FAQ
FAQ
Support Tickets
Warranty
RMA
Product Registration
 

 
 
Welcome to INFRASONIC website.
Support Tickets
Support > Tickets



¤ýName Dan Eriksson
¤ýDate 30-12-2010 (Thu)
¤ýcategory Quartet
¤ýSerial No SMC080501608
¤ýBrand Sweden
¤ýModel danerik@home.se
¤ývote: 0  ¤ýhit: 9622      
Output distortion
Hi!

I get heavy distortion when routing WDM and ASIO to outputs 3 and 4 in the free mixer. Outputs 1 and 2 sounds fine without any distortion.

The only way I can use outputs 3-4 without getting distortion, is to only rout to outputs 1-2 in the free mixer, and instead use the "Send to out 3/4" in the Quartet panel control "Analog out 1/2".

I have updated drivers to version 1.23.01.

Is my card faulty or how should I proceed to solve this problem?

Best Regards
Dan Eriksson
 
name icon °ü¸®ÀÚ
2011-03-22 07:36
Dear Dan,

Thank you for contacting us and for purchasing our product.
This seems to be a software problem and no hardware failure is involved, I'm sorry for the inconvenience.
Please find the direct link to the latest driver below:
http://simsaudio.co.kr/sims_infrasonic/bbs/board.php?board=driver01&category=1&command=body&no=9&command=item&exe=download&clmkey=ufile1&no=9&file=ISQUARTET_V1.23.04_XPVISTAWIN7%2820100630%29.zip
Also have you considered upgrading to Windows 7?
I¡¯m looking forward to your feedback about the new driver and I shall be pleased to provide further assistance if it is required.
Thank you for allowing us to be of service to you.

Best Regards,
Balint
SIMS Corp.
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
105 Quartet XLR connection [1] 2013-02-21 9791
104 Amon amon control panel problem [2] 2013-05-06 9789
103 Amon Headphones Output problem 2014-06-11 9779
102 UFO Can't recording voice in Pro tools with UFO [1] 2013-03-31 9738
101 Quartet Computer audio coming through mic instead of voice 2012-09-03 9667
100 Amon USB Link blinks and dies. AMON not working [1] 2012-01-17 9634
99 Quartet Output distortion [1] 2010-12-30 9622
98 Quartet MME support / Win 7 32-bit [1] 2011-05-14 9609
97 M49 Firmware Update [4] 2012-08-22 9542
96 Deux Is there s Free Mixer for MacOS (Lion) [1] 2011-12-09 9541
95 M49 Unkown Device [1] 2011-10-16 9513
94 Quartet Channels names [1] 2013-04-02 9490
93 Amon Drivers for Amon 2014-04-23 9473
92 Amon installation problem [1] 2011-02-28 9461
91 Deux Deux Panel corrupted and unusable when font size 125% or more [3] 2012-05-26 9413
90 Amon Amon on Mac OS X [1] 2013-07-06 9341
89 Windy6 it is dead [1] 2011-12-24 9314
88 UFO UFO USB Mic compatible with pro tools on mac? [1] 2012-06-04 9307
87 Windy6 Windy 6 windows 8.1 drivers 2015-03-07 9306
86 M49 M49 mapping 2016-03-22 9279
12345678910,,,13
 

Copyright © 2024, SIMS Corp. All Rights Reserved / Mail: tech1@simsaudio.com Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]