Drivers
Manuals
Brochures
Wallpapers
FAQ
FAQ
Support Tickets
Warranty
RMA
Product Registration
 

 
 
Welcome to INFRASONIC website.
Support Tickets
Support > Tickets



¤ýName Christian
¤ýDate 14-06-2011 (Tue)
¤ýcategory Quartet
¤ýLink#1 w6p6cm.png (Down:713)
¤ýSerial No SMC123456789
¤ýCountry Germany
¤ýE-mail kronkarp@gmail.com
¤ývote: 0  ¤ýhit: 12459      
GUI bug

Hello,

first of all, sorry, this is not my serial number, but I don't have the time right now to look for the package or open up my computer, but I have an Infrasonic Quartet.
When I install a driver with the new GUI, there is a horrendous display problem, check out my screenshot:
http://i52.tinypic.com/w6p6cm.png
It seems like the original GUI is just a picture, and the "real" buttons are placed somewhat to the lower left of the original button position. As you can imagine it's almost impossible for me to make any adjustments in this GUI, especially since some buttons seem to be out of the boundaries of the window.
I have installed the most recent graphics driver for my Nvidia 8800GTS 512, I'm running Windows 7 64 Professional.
Everything else on my computer works and looks good, it's only this GUI that's wrong.
 
name icon Admin
2011-07-27 12:14
Dear Christian,

Thank you for contacting us and for purchasing our product.
This GUI error could have happened due to the decreased DPI resolution of your desktop.
This issue has been addressed in the latest driver update, please find the direct link below for your convenience:
http://simsaudio.co.kr/sims_infrasonic/bbs/board.php?board=driver01&command=body&no=43&command=item&exe=download&clmkey=ufile1&no=43&file=ISQUARTET_V1.24.10_XPVISTAWIN7%2820110708%29.zip
I hope this helps. Should you have any further questions or comments, don¡¯t hesitate to contact us.
Thank you for allowing us to be of service to you.

Best Regards,
SIMS Corp.
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
205 Quartet Constant CPU usage or SEND TO buttons no longer working [3] 2011-02-19 13137
204 M49 Update of firmware [2] 2011-11-08 13059
203 Quartet Infrasonic Quartet stable driver release [2] 2014-02-23 12877
202 Amon persistent problems 2014-12-05 12842
201 Amon Blow 5 overheats [1] 2013-03-11 12825
200 Quartet cannot UNinstall Quartet driver - Problem solved [1] 2013-01-22 12727
199 Amon Amon MIDI not functioning (Correction: it is functioning well) 2010-11-02 12672
198 M49 M$( not mpping with Fruity Loops 10 [1] 2011-07-06 12663
197 Quartet Quartet and windows mixer [2] 2013-09-27 12633
196 Quartet Quartet 1.24.10 Win7x64 [1] 2011-08-09 12506
195 Quartet QUARTET ACCIDENT 2014-10-06 12497
194 M49 M49 drivers for Mac OSX incompatible with Lion [1] 2012-06-25 12489
193 Quartet GUI bug [1] 2011-06-14 12459
192 Amon The Amon card hangs eacht time I try to change the volume in the Control Panel. [3] 2012-06-11 12418
191 Quartet Quartet GUI 1.24.08 Nightmare! [1] 2011-07-15 12414
190 Quartet windows 8.1 2014-11-02 12317
189 Quartet Quartet unavailable under Windows XP Mode virtualization 2014-06-12 12309
188 M49 M49 weird problem [2] 2011-02-19 12238
187 Amon Infrasonic Amon + Windows 8.1 = fail [1] 2014-06-04 12214
186 Amon Can't download Mavericks beta drivers [1] 2014-07-07 12210
12345678910,,,13
 

Copyright © 2024, SIMS Corp. All Rights Reserved / Mail: tech1@simsaudio.com Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]