Drivers
Manuals
Brochures
Wallpapers
FAQ
FAQ
Support Tickets
Warranty
RMA
Product Registration
 

 
 
Welcome to INFRASONIC website.
Support Tickets
Support > Tickets



¤ýName Cristian Bass
¤ýDate 30-10-2012 (Tue)
¤ýcategory M49
¤ýSerial No sm1822k00195
¤ýBrand INFRASONIC
¤ýModel M49
¤ýCountry Argentina
¤ýE-mail cyvgomez@gmail.com
¤ývote: 0  ¤ýhit: 17867      
My Windows 7 64 does not recognize the controller
Hello I use the installer from the official site, I have understood that we must first start the driver during installation and calls connect via USB midi controller for recognition and subsequent installation of Windows drivers and recognition, but this does not happen. When I start the driver only makes two steps "Select the folder to install m49" and ends with "Setup has finished installing on your computer m49midi" Never connect the controller asks me. Then when I connect it, Windows does not recognize and get this: "Unknown Device" This is a problem with Windows 7 64 because with a 32 on another computer I have no problems with this alone, I tell them that hey also formatted the computer but I can not solve this problem. I await your response.
 
name icon Balint
2012-10-31 03:23
Dear Cristian,

Thank you for contacting us.
Have you tried to install the driver version below?
http://simsaudio.co.kr/sims_infrasonic/bbs/board.php?board=driver01&category=6&command=body&no=33
This is compatible with both 32 and 64 bit versions of Windows.
Please connect M49 directly to a USB port on your motherboard without any extension cable or passive USB hub.
In case you are still having difficulties, please let me know the model number of your motherboard and we'll look further into this issue.
Thank you for your co-operation in advance.

Best Regards,
SIMS Corp.
   
name icon Ale
2015-06-30 23:35
¡¶Re¡·Balint ´Ô ,

Hello,
I had the same problem. In my old PC, Windows 7 32bit, everything worked OK, but now in Windows 7 64bit on several different computers that have tried, not the device is recognized. The multiclient driver to 64 bit which can be downloaded from this Web site, not solve the problem ... It would be good that you give us one solution because many of us users with the same problem. Our Infrasonic M49, are becoming obsolete due to this problem and we we are giving you a concrete answer. Help us! please.
   
name icon soundya
2015-09-04 21:03
¡¶Re¡·Ale ´Ô ,
the same issue there... PLEASE FIX IT!
   
name icon los
2015-09-04 21:04
¡¶Re¡·Balint ´Ô ,
I got the same issue with UFO Infrasonic mic. Please help
   
name icon Emiliano
2016-02-28 04:52
we are a lot of people with this problem ... and there still no solution ...
   
name icon sh
2017-10-17 08:35
same problem here, any solutions?
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
105 Quartet Some bugs [2] 2012-12-17 10343
104 Quartet cant record [1] 2012-12-14 9862
103 Amon 24-bit mode [1] 2012-11-24 10927
102 Deux Don't hear sound from external source [1] 2012-11-10 8917
101 Quartet cant record MIC INPUT under WIN7 32bit OS [1] 2012-11-07 10689
100 Amon Noise problem, driver problem? [3] 2012-10-30 9814
99 M49 My Windows 7 64 does not recognize the controller [6] 2012-10-30 17867
98 Quartet mono jacks [2] 2012-10-25 8754
97 Quartet Computer audio coming through mic instead of voice 2012-09-03 9663
96 M49 M49 with Expander [1] 2012-08-23 8486
95 M49 Firmware Update [4] 2012-08-22 9539
94 UAX2 UAX2 driver don't work with Mac OS X 10.8 (Mountain Lion) [3] 2012-08-09 8364
93 Amon Amon headphones output issue [1] 2012-07-29 10010
92 Amon Problem config ASIO. Please HELP!! [1] 2012-06-29 10226
91 Amon Noise problem [1] 2012-06-29 8831
90 M49 M49 drivers for Mac OSX incompatible with Lion [1] 2012-06-25 12455
89 Amon The Amon card hangs eacht time I try to change the volume in the Control Panel. [3] 2012-06-11 12401
88 UFO UFO USB Mic compatible with pro tools on mac? [1] 2012-06-04 9307
87 UAX2 UAX2 driver for MacOS Lion [1] 2012-05-31 20473
86 Deux Deux Panel corrupted and unusable when font size 125% or more [3] 2012-05-26 9412
12345678910,,,13
 

Copyright © 2024, SIMS Corp. All Rights Reserved / Mail: tech1@simsaudio.com Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]