Drivers
Manuals
Brochures
Wallpapers
FAQ
FAQ
Support Tickets
Warranty
RMA
Product Registration
 

 
 
Welcome to INFRASONIC website.
Support Tickets
Support > Tickets



¤ýName Kathie
¤ýDate 28-09-2011 (Wed)
¤ýcategory Windy6
¤ýSerial No W6K11A0268BLK
¤ýCountry Russia
¤ýE-mail Lustcraft@yahoo.com
¤ývote: 0  ¤ýhit: 9851      
Windy6 cant switch on
Today i bought windy 6. So when i connect it to ac adapter the power just doesn't turn on. Looks like card is just dead. Is there some thing that i need to know to turn it on?
 
name icon Ilia
2011-09-28 02:47
Hi, Kathie. I saw the windy 6, that delivered with incorrect power adapter! The Infrasonic Windy 6 soundcard can take power from firewire BUS. U may check it with Desktop PC (not notebook), that have full-sized (6 pins) IEEE1394 port with power!


I am not an Infrasonic specialist,
I am a private person.

Best regards,
Ilia.
   
name icon Kathie
2011-09-28 02:55
what does it means fds fs?
   
name icon Admin
2011-10-03 08:41
Dear Kathie,

Thank you for contacting us.
Ilia told you right, there are two types of firewire connectors. 4 pins without power lines, notebooks are equipped with this type of connector and desktop computers are usually equipped with 6 pin connectors, which can power the connected devices as well. If you are using Windy6 with a notebook, your only option is to use the bundled external DC adapter, 4pins -> 6pins firewire converter and the firewire cable.
If you have a desktop a computer, the only tool you might need is the firewire cable, the DC adapter is not necessary.
In case your Windy6 does not power up at all connected to a desktop computer, neither with the DC adapter, please contact the place of purchase for RMA, since your audio interface has failed to work.
I'm sorry for the bad news and for the inconvenience it may had caused.
I shall be pleased to provide further assistance if it is required.
Thank you for allowing us to be of service to you.

Best Regards,
SIMS Corp.
   
name icon Kathie
2011-11-15 21:08
Hello to everyone! Oh, thank you very much for your replies. This is very useful and important for me. I contacted for RMA and they said to me that my card may be blocked up cause i accidentally use DC adapter without IEEE 1394 connection. That thing really can be? I'll check it with 6 pin connection. And check that delivered adapter.


With many thanks,
Kathie.
   
name icon Kathie
2011-12-07 22:07
Solved!  Incorrect power adapter! everything is just fine. All u need is change + to - on your ac adapter.
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
24 Windy6 Windows 10. Windy 6. WORKING 2023-03-09 1398
23 Windy6 Windy 6 Catalina 2020-05-24 4317
22 Windy6 Frimware Error [3] 2019-10-09 4594
21 Windy6 My windy 6 It turns, but does not recognize the driver. connects and reconnects devices says, does n.. 2016-10-12 8304
20 Windy6 windy6 el capitan mac os x 2016-05-28 8493
19 Windy6 dead after upgrade firmware 2016-04-22 8850
18 Windy6 Windy 6 windows 8.1 drivers 2015-03-07 9320
17 Windy6 Loud snubs and disabled line-in record 2014-07-03 8950
16 Windy6 Windy 6 Mavericks Drivers ! 2014-05-17 8817
15 Windy6 when updated drivers compatible with protools? [1] 2014-03-05 8646
14 Windy6 Mac OS 10.9 compatibility [1] 2014-02-23 8221
13 Windy6 Windy6 dead? Blinking lights [1] 2013-10-08 8882
12 Windy6 Help Me! My Windy6 Is Dead! [1] 2013-08-31 8683
11 Windy6 Windy 6 dead after Failed Firmware Upgrade [1] 2013-05-28 7354
10 Windy6 Manual [1] 2012-02-26 11195
9 Windy6 it is dead [1] 2011-12-24 9334
8 Windy6 windy stopped work after updating by Windy6_Firmware_Upgrade_Build7962 [1] 2011-12-18 8137
7 Windy6 Windy6 recognition issue with my laptop [1] 2011-12-16 10504
6 Windy6 Windy6 cant switch on [5] 2011-09-28 9851
5 Windy6 Device Fails to start aftere failed firmware upgrdae [1] 2011-06-03 10343
12
 

Copyright © 2024, SIMS Corp. All Rights Reserved / Mail: tech1@simsaudio.com Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]