Drivers
Manuals
Brochures
Wallpapers
FAQ
FAQ
Support Tickets
Warranty
RMA
Product Registration
 

 
 
Welcome to INFRASONIC website.
Support Tickets
Support > Tickets



¤ýName Billy Maerker
¤ýDate 17-08-2015 (Mon)
¤ýcategory Quartet
¤ýLink#1 Screenshot-Audio-Settings.jpg.html (Down:931)
¤ýSerial No IQM101105005
¤ýModel Infrasonic Quartett
¤ýCountry Germany
¤ýE-mail streamtest@mailbox.o
¤ývote: 0  ¤ýhit: 18445      
random crackle
Hello,
The problem is as follows, every two days there is a unpleasant crackle (sounds like bitcrusher). My Speakers are fine (double checked it). A temporary solution to the problem is (arbitrarily) changing sample rate or buffer size in the quartet menu. However a few  days later the crackle returns. I checked the Windows 7 audio settings, it coincides with the quartet settings. It seems like there is no proper value concerning sample rate or buffer size that can fix this.
Usually my settings are 44.1 Khz and 16 Bit. Driver is up to date: Version 1.24.10.
In Ableton my settings might differ, however even if Ableton is not running the problem arises. Here is a link to a screenshot of my settings:
http://www.pic-upload.de/view-28032365/Screenshot-Audio-Settings.jpg.html

This problem impedes my professional workflow, and it takes the fun out of it.
Unfortunately other customers experience similar problems (as you can read in your own support forum. By the way, this ticket support stuff of yours is kind of cumbersome. After pressing the confirm and send button, I was told (in Korean) that something went wrong. This happend 3 times.
Please don't make me switch to focusrite. It's tempting though.

Kind regards,
Billy
 
name icon Boris8
2015-09-20 14:47
Hi Billy ! ¬µ ¬Þ¬Ö¬ß¬ñ ¬Ò¬í¬Ý¬Ñ ¬ä¬Ñ¬Ü¬Ñ¬ñ ¬Ø¬Ö ¬á¬â¬à¬Ò¬Ý¬Ö¬Þ¬Ñ, ¬â¬Ö¬ê¬Ú¬Ý¬Ñ¬ã¬î ¬à¬ß¬Ñ ¬ä¬Ñ¬Ü: 1) ¬ä¬í ¬Õ¬à¬Ý¬Ø¬Ö¬ß ¬ã¬Õ¬Ö¬Ý¬Ñ¬ä¬î ¬Ù¬Ó¬å¬Ü¬à¬Ó¬å¬ð ¬Ü¬Ñ¬â¬ä¬å ¬ç¬à¬ã¬ä¬à¬Þ ¬á¬à ¬ã¬Ú¬ß¬ç¬â¬à¬ß¬Ú¬Ù¬Ñ¬è¬Ú¬Ú Sample Rate, ¬á¬à ¬Õ¬Ö¬æ¬à¬Ý¬ä¬å ¬ç¬à¬ã¬ä¬à¬Þ ¬ñ¬Ó¬Ý¬ñ¬Ö¬ä¬ã¬ñ Windows.
   
name icon Billy
2015-09-24 01:06
¡¶Re¡·Boris8 ´Ô ,
Hey Boris, thx for your message. Could you guide me through this sync process?
(pleeeease in english :)
What settings do I have to change in Windows 7? Thanks man...

The Infrasonic company apparently doesn't care -- weid team.
   
name icon Dadra
2015-11-07 21:38
¡¶Re¡·Boris8 ´Ô ,
¬³¬á¬Ñ¬ã¬Ú¬Ò¬à ¬Ù¬Ñ ¬Ú¬Õ¬Ö¬ð! ¬®¬à¬Ø¬Ö¬ê¬î ¬á¬à¬á¬à¬Õ¬â¬à¬Ò¬ß¬Ö¬Ö ¬à¬Ò¬ì¬ñ¬ã¬ß¬Ú¬ä¬î, ¬Ü¬Ñ¬Ü ¬ï¬ä¬à ¬Õ¬Ö¬Ý¬Ñ¬ä¬î? ¬Á ¬Ú ¬å ¬ã¬Ö¬Ò¬ñ ¬Ú¬ã¬á¬â¬Ñ¬Ó¬Ý¬ð, ¬Ú ¬ä¬à¬Ó¬Ñ¬â¬Ú¬ë¬å ¬Ñ¬ß¬Ô¬Ý¬à¬ñ¬Ù¬í¬é¬ß¬à¬Þ¬å ¬ä¬Ó¬à¬ð ¬Ú¬ß¬ã¬ä¬â¬å¬Ü¬è¬Ú¬ð ¬á¬Ö¬â¬Ö¬Ó¬Ö¬Õ¬å.
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
99 Quartet Drivers update 2022-05-26 2902
98 Quartet Quartet balanced connection to Blow 5 2022-04-16 1951
97 Quartet Infrasonic is DEAD 2022-01-28 2196
96 Quartet Windows 10 drivers ASIO [2] 2022-01-15 2706
95 Quartet Weak input signal [1] 2020-09-07 4908
94 Quartet driver quartet for W10 [2] 2020-06-01 6354
93 Quartet quartet panel stars and inmediatly shuts off 2020-04-23 5425
92 Quartet Quartet Driver for Windows 10-64 distorted output [2] 2017-09-01 11509
91 Quartet Screen of death 2016-10-12 14361
90 Quartet Have a trouble, some parts is burn. 2016-09-25 16042
89 Quartet Broken I/O cable 2016-06-29 11866
88 Quartet Free Mixer [1] 2016-02-16 13668
87 Quartet Driver issue 2016-01-21 16406
86 Quartet Quartet pci-e comparable? [1] 2015-12-05 14859
85 Quartet music with a noise, run MEMTEST normal? 2015-11-03 15762
84 Quartet Quartet makes noises like clicks and pops in output [6] 2015-09-28 14588
83 Quartet random crackle [3] 2015-08-17 18445
82 Quartet Problem with Quartet drivers 1.25.04 [3] 2015-07-29 14365
81 Quartet NOISES ON QUARTET [1] 2015-06-15 13258
80 Quartet Quartet in Mac OS [1] 2015-03-30 13345
12345
 

Copyright © 2024, SIMS Corp. All Rights Reserved / Mail: tech1@simsaudio.com Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]