Drivers
Manuals
Brochures
Wallpapers
FAQ
FAQ
Support Tickets
Warranty
RMA
Product Registration
 

 
 
Welcome to INFRASONIC website.
Support Tickets
Support > Tickets



¤ýName Leandro Alsina
¤ýDate 28-09-2015 (Mon)
¤ýcategory Quartet
¤ýSerial No QTC13B0117BLK
¤ýCountry Argentina
¤ýE-mail alsinaleandro@yahoo.
¤ývote: 0  ¤ýhit: 15709      
Quartet makes noises like clicks and pops in output
After a couple hours of boot and start win7, Quartet start making awful noises likes clicks in music reproduction. After rebooting the computer, music plays fine, but within the hours of time those awful noises come back., do not know what to do. Tried changing sample rate, but was helpless. Please help, I can't use the system in this state. If you don't help I'll have to switch to another sound care, and never will purchase another Infrasonic product and I will become a public detractor of your products.

My system is:

OS Windows 7 Ultimate x64
Motherboard Intel DH55HC
CPU Intel Core i5 650 @ 3.2GHz
8GB Memory


PD: e-mail field in this form is too short in maxlength. you should increase this. 
my e-mail is alsinaleandro@yahoo.com.ar.
 
name icon ops
2015-10-01 01:35
I had the same problem with drivers 1.25.04.
Try installing the driver version 1.23.07, it solved the problem for me
(though 1.23.07 driver turned out to be incompatible with Reaper 5 - so i also hope that guys in Infrasonic sort this thing out)
   
name icon LeandroAlsina
2015-10-01 04:37
thanks for advice ops, i'll follow it. Also tried changing the card to different slots in the motherboard.
   
name icon ops
2015-12-22 02:54
¡¶Re¡·LeandroAlsina ´Ô ,
did swapping to different slot help you?
   
name icon awak
2016-01-07 05:18
Try to set up your win7 sound mixer and programms with asio drivers. I had random crackels in cubase5. when i turned off Multi Processing in Device Setup -> VST Audio System - crackels disappeard and now it sounds good. Also check bios settings.
   
name icon MichaelB.
2016-01-21 10:43
This is an old well known issue since 2011. So many users have this problem. And the drivers have seen no updates since 2013. There were several new updates released after the first user reported this issue the first time. But this issue still is present. now we have Windows 10. And there's no new driver version since 2013 and the latest supported Windows version is WIN 7. No Drivers for Win 8 and 10. We still have to use the old outdated Win7 drivers on Win 8 and 10. And they're full of heavy bugs. Please fire your semi professional programmers and egage some new which know what they do to program good drivers without bugs. It's time to releas new real working drivers, or we all your customers have to leave you and have to buy new interfaces from other manufacturers...
   
name icon Jason
2016-12-28 18:56
¡¶Re¡·MichaelB. ´Ô ,
Me too, Michael. I can't use Windows 10 normally - when I open Panel and pick latency from 128 (default) to 256, it start buzzing until restart. If Infrasonic don't care about us, I should find another brand. Shame on you, Infrasonic!
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
226 Quartet Infrasonic Quartet latest drivers constant CPU usage [1] 2010-11-28 16404
225 Quartet Quartet on Win7 x64 and memory remap feature [4] 2011-11-01 16116
224 Amon Installing AMON SE USB audio interface 2015-12-07 16068
223 M49 M49 editing software "Midi In Device Timeout" [3] 2011-06-05 16005
222 Quartet Quartet pci-e comparable? [1] 2015-12-05 15945
221 Quartet Erternal I/O Cable - broken 2015-01-04 15753
220 Quartet Quartet makes noises like clicks and pops in output [6] 2015-09-28 15709
219 Quartet Screen of death 2016-10-12 15605
218 Quartet A final quartet driver for Windows?? [1] 2015-01-12 15583
217 Quartet Problem with Quartet drivers 1.25.04 [3] 2015-07-29 15432
216 M49 Update of firmware [2] 2011-11-08 15388
215 Quartet win7 x64 crashing using infrasonic Quartet [4] 2014-06-30 15143
214 Quartet Cracks and clicks at startup Windows 7 [16] 2013-02-21 14940
213 Amon Problem with midisonic 2x2 in Windows 7 [1] 2011-03-23 14910
212 Quartet Free Mixer [1] 2016-02-16 14800
211 Amon Amon + Maverik = doesnt work 2014-02-01 14718
210 Amon Amon in Windows7 64bit [1] 2011-06-19 14690
209 Amon amon not compatible with 64-bit [1] 2013-08-16 14583
208 Amon Amon MIDI not functioning (Correction: it is functioning well) 2010-11-02 14572
207 Quartet Quartet in Mac OS [1] 2015-03-30 14549
12345678910,,,13
 

Copyright © 2026, SIMS Corp. All Rights Reserved / Mail: tech1@simsaudio.com Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]