Drivers
Manuals
Brochures
Wallpapers
FAQ
FAQ
Support Tickets
Warranty
RMA
Product Registration
 

 
 
Welcome to INFRASONIC website.
Support Tickets
Support > Tickets



¤ýName Stefan Brück
¤ýDate 09-08-2011 (Tue)
¤ýcategory Quartet
¤ýSerial No SMC090900338
¤ýBrand infrasonic
¤ýModel Quartet
¤ýCountry Germany
¤ýE-mail stefan@brueck-wob.de
¤ývote: 0  ¤ýhit: 12499      
Quartet 1.24.10 Win7x64
Well, just had a quick look since when I tried to get this bloddy card working flawlessy.
It was back in late 2009, when I purchased it together with some Blow 4D speakers, which I still rate excellent.
In opposite the Quartet isn't up to the same quality, let it be the hardware or software I can't say since not too deep into that field.
But distorted sounds, crackling, fuzz-box alike output seem to be a feature of this card.

Since I tried in 3 differnt mainboards, Win XP aswell as Win7 x64 since more but a year, I recently felt to have a look is something did chance with software.

You definately managed to get someone with skill to implement a nice frontend.
But the basics are still broken. Thus you better get a skilled programmer with some knowledge of hardware driver rogramming.

My conclusion about infrasonic:
You could build speakers, no question.

You can't cope with soundcards and their driversoftware. 1,5 year awaiting a propper soltution is definatly too long.
You better leave that to companies with higher skills since it'll fall back to the brand in a very negative way.
At least I couldn't recommend the Quartet, despite the fact that it's mixing abilities are outstanding. But it's as if comparing a nice looking jaguar against a cheapish ford. As long as the engine of the jaguar is broken, the ford is the better choice if all you want is driving.

 
name icon Admin
2011-08-22 08:35
Dear Stefan,

Thank you for contacting us and for your feedback.
I'm very sorry to hear about your bad experiences. All I can say for now for sure, that this seems to be very unusual behavior from Quartet.
Could you describe the problem you are having with the sound card?
You have mentioned distorted sounds, crackling, fuzz-box alike output in your message.
Please let me know the symptoms and the exact circumstances, when you experience this.
The most important informations are the type of in/outputs, free mixer configuration, applications, DPC latency and hardware environment.
I'm looking forward to your valued reply.
If you prefer e-mails over this support board due to attachments, please feel free to contact me at support@simsaudio.com and I will post the correspondence here as well.

Kind Regards,
SIMS Corp.
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
205 Quartet Constant CPU usage or SEND TO buttons no longer working [3] 2011-02-19 13130
204 M49 Update of firmware [2] 2011-11-08 13038
203 Quartet Infrasonic Quartet stable driver release [2] 2014-02-23 12867
202 Amon persistent problems 2014-12-05 12818
201 Amon Blow 5 overheats [1] 2013-03-11 12808
200 Quartet cannot UNinstall Quartet driver - Problem solved [1] 2013-01-22 12721
199 Amon Amon MIDI not functioning (Correction: it is functioning well) 2010-11-02 12662
198 M49 M$( not mpping with Fruity Loops 10 [1] 2011-07-06 12636
197 Quartet Quartet and windows mixer [2] 2013-09-27 12628
196 Quartet Quartet 1.24.10 Win7x64 [1] 2011-08-09 12499
195 Quartet QUARTET ACCIDENT 2014-10-06 12472
194 M49 M49 drivers for Mac OSX incompatible with Lion [1] 2012-06-25 12467
193 Quartet GUI bug [1] 2011-06-14 12431
192 Amon The Amon card hangs eacht time I try to change the volume in the Control Panel. [3] 2012-06-11 12413
191 Quartet Quartet GUI 1.24.08 Nightmare! [1] 2011-07-15 12387
190 Quartet windows 8.1 2014-11-02 12294
189 Quartet Quartet unavailable under Windows XP Mode virtualization 2014-06-12 12285
188 M49 M49 weird problem [2] 2011-02-19 12229
187 Amon Infrasonic Amon + Windows 8.1 = fail [1] 2014-06-04 12204
186 Amon Can't download Mavericks beta drivers [1] 2014-07-07 12196
12345678910,,,13
 

Copyright © 2024, SIMS Corp. All Rights Reserved / Mail: tech1@simsaudio.com Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]