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Driver issue
I already reported this issue a long time ago. But still nothing has changed. It's time to update the drivers for Quartet. The Version 1.25.04 has so much bugs. Have a lot of crashes with my music software. And the randomly click/crackle issues after booting Windows is still present. And it's time to release drivers for Windows 10. Because we still have to use the outdated and buggy Windows 7 drivers in Windows 10... Now to my main issue. After the last system crash i checked the crash report file of Windows, and it says, that the crash was caused by wdmqua64.sys, which is a part of your Quartet drivers. The crashes appear sometimes after closing my used music production software which runs with the ASIO drivers of Quartet. The software i use is propellerhead Reason 7. It's definitely a Quartet driver issue. Because this issue already happened in Windows 7 and now i'm using Windows 10 with a completely new computer and hardware. Just the Quartet card is still from the olsd system and this problem is till present. The same crashes also sometimes happen, if i try to route the audio I/O with the Quartet contol panel software (e.g. connect the ASIO outs 1&2 to WDM ins 1&2). And what else is confusing me: I downloaded and installed the latest driver verion 1.25.04. The Quartet control panel software also says version 1.25.04. But the Windows Device Manager says, it is driver verion 1.24.4.0??? Here's the crash report (I think this should help you to find the issue with your drivers): PAGE_FAULT_IN_NONPAGED_AREA (50) Invalid system memory was referenced. This cannot be protected by try-except, it must be protected by a Probe. Typically the address is just plain bad or it is pointing at freed memory. Arguments: Arg1: ffffe001939bd000, memory referenced. Arg2: 0000000000000002, value 0 = read operation, 1 = write operation. Arg3: fffff801af023610, If non-zero, the instruction address which referenced the bad memory address. Arg4: 0000000000000000, (reserved) Debugging Details: ------------------ Page 10e8ee not present in the dump file. Type ".hh dbgerr004" for details Page 1c0 not present in the dump file. Type ".hh dbgerr004" for details Page 1c0 not present in the dump file. Type ".hh dbgerr004" for details Page 1c0 not present in the dump file. Type ".hh dbgerr004" for details READ_ADDRESS: unable to get nt!MmSpecialPoolStart unable to get nt!MmSpecialPoolEnd unable to get nt!MmPagedPoolEnd unable to get nt!MmNonPagedPoolStart unable to get nt!MmSizeOfNonPagedPoolInBytes ffffe001939bd000 FAULTING_IP: wdmqua64+3610 fffff801`af023610 448911 mov dword ptr [rcx],r10d MM_INTERNAL_CODE: 0 IMAGE_NAME: wdmqua64.sys DEBUG_FLR_IMAGE_TIMESTAMP: 50d9b9f5 MODULE_NAME: wdmqua64 FAULTING_MODULE: fffff801af020000 wdmqua64 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT BUGCHECK_STR: AV PROCESS_NAME: Reason.exe CURRENT_IRQL: 2 ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre TRAP_FRAME: ffffd00076c38370 -- (.trap 0xffffd00076c38370) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000200 rbx=0000000000000000 rcx=ffffe001939bd000 rdx=0000000000000004 rsi=0000000000000000 rdi=0000000000000000 rip=fffff801af023610 rsp=ffffd00076c38500 rbp=0000000000000002 r8=ffffe0018f9facb8 r9=0000000000000002 r10=0000000000000000 r11=0000000000000200 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl nz ac pe nc wdmqua64+0x3610: fffff801`af023610 448911 mov dword ptr [rcx],r10d ds:ffffe001`939bd000=???????? Resetting default scope LAST_CONTROL_TRANSFER: from fffff80301f6f182 to fffff80301f4f770 STACK_TEXT: ffffd000`76c38108 fffff803`01f6f182 : 00000000`00000050 ffffe001`939bd000 00000000`00000002 ffffd000`76c38370 : nt!KeBugCheckEx ffffd000`76c38110 fffff803`01e4617c : 00000000`00000002 ffffe001`8f9faa60 ffffd000`76c38370 ffffe001`8f28f010 : nt! ?? ::FNODOBFM::`string'+0x11082 ffffd000`76c38200 fffff803`01f589bc : 00000000`00006000 fffff803`01e8300d ffffd000`00000006 fffff801`aeafdb26 : nt!MmAccessFault+0x62c ffffd000`76c38370 fffff801`af023610 : 00000000`00000000 00000000`00000001 ffffe001`92cb35d0 00000000`000007ff : nt!KiPageFault+0x13c ffffd000`76c38500 fffff801`af023572 : ffffe001`8f9faa60 ffffe001`8f9faef8 ffffe001`8f9fac88 00000000`00000000 : wdmqua64+0x3610 ffffd000`76c38530 fffff801`af031f06 : 00000000`00000004 00000000`00000002 ffffe001`8f802290 00000000`00000000 : wdmqua64+0x3572 ffffd000`76c38560 fffff801`af06cfde : 00000000`ffffffff 00000000`00000002 ffffd000`76c38650 ffffe001`92cb35e0 : wdmqua64+0x11f06 ffffd000`76c385c0 fffff801`af06ce70 : ffffe001`9377a9a0 ffffd000`76c38760 ffffe001`9377a9a0 00000000`00000038 : portcls!PcDispatchProperty+0x13e ffffd000`76c38600 fffff801`b084009b : ffffe001`00000020 00000000`00000000 ffffd000`7070534b ffffe001`00000001 : portcls!PropertyItemPropertyHandler+0x40 ffffd000`76c38650 fffff801`b083fcbb : ffffe001`9020e3b0 00000000`00000003 ffffc000`ddd64250 ffffd000`72506350 : ks!KspPropertyHandler+0x3db ffffd000`76c386c0 fffff801`af06bc51 : ffffe001`8ea802b0 ffffe001`0000000d ffffe001`9377a9a0 ffffc000`d9031708 : ks!KsPropertyHandler+0x1b ffffd000`76c38710 fffff801`af06cb54 : ffffe001`8fae0d90 ffffe001`8fae0d90 ffffe001`9377a900 00000000`00000001 : portcls!CPortFilterTopology::DeviceIoControl+0x81 ffffd000`76c38780 fffff801`b09914b1 : ffffe001`00000001 00000000`00000000 ffffe001`9377a9a0 ffffd000`76c38840 : portcls!DispatchDeviceIoControl+0xb4 ffffd000`76c387f0 fffff803`021f5de2 : ffffe001`93771db0 ffffe001`93771db0 00000000`00000000 ffffe001`9377a9a0 : ksthunk!CKernelFilterDevice::DispatchIrp+0xf9 ffffd000`76c38850 fffff803`021f4c76 : e0019035`00000082 00000000`001f0001 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x1162 ffffd000`76c38a20 fffff803`01f59fa3 : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 : nt!NtDeviceIoControlFile+0x56 ffffd000`76c38a90 00007ffe`18654ec4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`007da588 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffe`18654ec4 STACK_COMMAND: kb FOLLOWUP_IP: wdmqua64+3610 fffff801`af023610 448911 mov dword ptr [rcx],r10d SYMBOL_STACK_INDEX: 4 SYMBOL_NAME: wdmqua64+3610 FOLLOWUP_NAME: MachineOwner FAILURE_BUCKET_ID: AV_wdmqua64+3610 BUCKET_ID: AV_wdmqua64+3610 ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:av_wdmqua64+3610 FAILURE_ID_HASH: {d1fef8b0-079e-a4e9-02c1-d638fe357f61} Followup: MachineOwner --------- I hope You will fix this issue soon with a completely new programmed drivers and also Windows 10 support. Otherwise i will be forced to buy a new audio interface from another manufacturer... Best Regards Michael |
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