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Support Tickets
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Support > Tickets
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| ㆍName |
Zhenyu Tan
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| ㆍDate |
22-04-2016 (Fri) |
| ㆍcategory |
Windy6 |
| ㆍSerial No |
SMK08100372 |
| ㆍCountry | China |
| ㆍE-mail | tan@voicetalent.cn |
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ㆍvote: 0 ㆍhit: 8836  
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dead after upgrade firmware
I have two Windy 6 here. Everything worked fine before today. When I turned on the computer today, Windy 6(let's call it A) started to turn on and off repeatedly. I changed to another one (B). The same thing happened. I doubted and changed the 1394 card. everything was same. I changed the 1394 line. all the same. I then want to try upgrade the firmware. I know it was said it has to be windows xp 32 bit but I can't find a grandpa computer here. so I upgraded it with a windows xp simulation mode in a windows 7 64bit system. When upgrading, the download process was failed and now the windy 6 is dead. literally dead. When I turned on the switch, the power led just blinked once and dimmed. so now, both windy 6 can't work. what can I do?
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