Drivers
Manuals
Brochures
Wallpapers
FAQ
FAQ
Support Tickets
Warranty
RMA
Product Registration
 

 
 
Welcome to INFRASONIC website.
Support Tickets
Support > Tickets



¤ýName Armin Alyx
¤ýDate 01-11-2011 (Tue)
¤ýcategory Quartet
¤ýLink#1 sysinfo.txt (Down:823)
¤ýSerial No dont know really
¤ýCountry Estonia
¤ýE-mail es4tix@hot.ee
¤ývote: 0  ¤ýhit: 14945      
Quartet on Win7 x64 and memory remap feature
I have a problem with Quartet Sound Card.
My system info is here http://megaarena.eu/sysinfo.txt
My system uses ASUS P7P55D-E Deluxe motherboard with Intel Core i5 760.

At the moment, when I made sysinfo file, MEMORY REMAP feature was off (I have 8 Gb installed in my system, but when memory remap is off i can use only 3.5 Gb memory. It's normal...). At this setting the sound card works FINE.



But if I turn memory remap feature on to use all 8 Gb memory, the  problems begin with Quartet sound card.
This problems are:
- The card cannot CORRECTLY record sound from line in (there is just silence or annoying digital buzzing on recorded timeline, like on ZX Spectrum PCs).
- There are different cracks, clicks and noises when I play any sound.
- Sometimes BSOD is too..

I am realy disappointed.

I have tried all drivers beginning from 1.23.04 and newer. The same result with all drivers.


 
name icon Balint
2011-11-01 10:58
Dear Armin,

Thank you for contacting us and for the sys report.
Please move Quartet to the 2nd PCI slot, since it is sharing its IRQ now with the worst device it ever could, the graphics card: http://simsaudio.co.kr/support/irq.png Also in case you don't need the secondary LAN port, please disable it in the BIOS.
I hope this helps and I'm looking forward to your feedback.
Thank you.

Best Regards,
SIMS Corp.
   
name icon ArminAlyx
2011-11-04 04:10
¡¶Re¡·Balint ´Ô ,
Hello,
Today I tried to change the PCI slot from PCI 1 to PCI 2. But nothnig changed. The Same problem is still present. I turned off the secod LAN adapter in BIOS too. Nothing help.. Maybe it is a sound card driver problem and it(driver) just cannot work with RAM memory more than 4 Gb?
   
name icon ArminAlyx
2011-11-04 04:16
And sorry, I forgot to say one thing.
When I use ASIO - there is no problems with sound input, and all works fine, I can record the sound, and listen to it without any glitches, but if I use usual method to record the sound - I have problems described in the first post. All's good, but not all programs support ASIO...
   
name icon ArminAlyx
2012-10-02 22:43
I still have described problem, and don't know how to solve it... very disappointed.
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
65 Quartet Can¡®t record INPUT2 under WIN7 [1] 2011-12-29 8662
64 Windy6 it is dead [1] 2011-12-24 9385
63 Quartet Manual for Driver 1.24.10? [2] 2011-12-24 9921
62 Windy6 windy stopped work after updating by Windy6_Firmware_Upgrade_Build7962 [1] 2011-12-18 8184
61 Quartet Occasional crackling audio on cold boot [1] 2011-12-17 11532
60 Windy6 Windy6 recognition issue with my laptop [1] 2011-12-16 10538
59 Deux Is there s Free Mixer for MacOS (Lion) [1] 2011-12-09 9572
58 UFO UFO and iPad 2? [1] 2011-12-06 7800
57 Amon Amon Converters and Main DSP. [1] 2011-11-23 10371
56 M49 Update of firmware [2] 2011-11-08 13095
55 Amon Amon on Ipad [1] 2011-11-06 10138
54 Quartet Quartet on Win7 x64 and memory remap feature [4] 2011-11-01 14945
53 Deux Deux instalation problem [1] 2011-10-29 8412
52 M49 Unkown Device [1] 2011-10-16 9567
51 Deux Deux Asio driver [2] 2011-10-06 11025
50 Windy6 Windy6 cant switch on [5] 2011-09-28 9868
49 Quartet Drivers in windows 7 64bit [1] 2011-09-27 17122
48 Quartet QUARTET 2 card [1] 2011-09-26 11135
47 Quartet Cascading 2 cards [1] 2011-09-18 9302
46 Quartet Windows Volume Control [5] 2011-09-15 10026
12345678910,,,13
 

Copyright © 2024, SIMS Corp. All Rights Reserved / Mail: tech1@simsaudio.com Privacy Policy | Terms & Conditions | Other Sites : SIMS | JamMate | Clive    [Admin]