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¤ýName bbokay
¤ýDate 14-05-2011 (Sat)
¤ýcategory Windy6
¤ýSerial No smk081000359
¤ýCountry China
¤ýE-mail davinguo@gmail.com
¤ývote: 0  ¤ýhit: 9110      
Win7 x64 can¡®t find my card and the card dead after i tried to upgrade the firmware
My OS is Win7 x64. At first I tried to install driver for it, but windows only can find WDM audio system while the control panel kept in displaying "disconnected".In this situation, I found that the version of my driver is v4.1.9 so I got to the offical site to download v4.6.0. But it prompt that "1. This control panel is compatible with Firmware Upgrade Version 7962 (available on this page).".Then i downloaded the firmware and tried to upgrade .When I click update button in setup.exe it display "preparing download",then pop up an error ,then my card dead.
 
name icon Admin
2011-05-23 07:02
Dear Alexey,

Thank you for contacting us and for purchasing our product.
Unfortunately your Windy6 has to be repaired or replaced which cannot be done at home, I¡¯m sorry for the inconvenience.
Please contact your local InfraSonic dealer or the place of purchase for RMA. You can refer to this mail for easier processing.
If you prefer to send it to us in Korea, please contact us at support@simsaudio.com for further details.
Don¡¯t hesitate to contact us again should you have any further questions or comments regarding the procedure.
Thank you for allowing us to be of service to you.

Best Regards,
SIMS Corp.
   
 

Amon

Deux

UFO

Windy6

M49

Quartet

UAX2
INFRASONIC
No Category     Subject Date Hit
45 Quartet Recording with cubase SX [2] 2011-09-03 10313
44 Quartet Windows 7 x64 states that some of drivers are not signed [3] 2011-08-30 13577
43 Quartet Quartet 1.24.10 Win7x64 [1] 2011-08-09 12776
42 Quartet PAD settings [1] 2011-08-09 11065
41 Quartet identify missing part of card, please [3] 2011-08-07 9112
40 UFO not work UFO signal directly [1] 2011-08-06 8896
39 Quartet Quartet & v1.24.10 drivers in XP positive news [1] 2011-08-03 11020
38 Quartet User Manual for Audio Interface Panel [2] 2011-07-22 11158
37 Quartet Quartet GUI 1.24.08 Nightmare! [1] 2011-07-15 12823
36 Quartet Right channel of stereo output 1 defect [1] 2011-07-14 10798
35 M49 Firmware doesn't work! [2] 2011-07-08 10848
34 M49 M$( not mpping with Fruity Loops 10 [1] 2011-07-06 13209
33 Amon Amon in Windows7 64bit [1] 2011-06-19 13999
32 Quartet GUI bug [1] 2011-06-14 12865
31 M49 M49 editing software "Midi In Device Timeout" [3] 2011-06-05 14666
30 Windy6 Device Fails to start aftere failed firmware upgrdae [1] 2011-06-03 10817
29 Quartet Stuttering during first windows session [1] 2011-05-31 11987
28 Quartet 1.24.08 Bug report [1] 2011-05-24 11558
27 Windy6 Win7 x64 can¡®t find my card and the card dead after i tried to upgrade the firmware [1] 2011-05-14 9110
26 Quartet MME support / Win 7 32-bit [1] 2011-05-14 9857
1,,,111213
 

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